ITIL Sevice Management Certifications
This EXIN accredited training course introduces the key concepts of each
IT Infrastructure Library (ITIL) function and process for service delivery
and service support. On the third day of training, you'll be ready to pass
the certification exam, and upon completion of this course, you will be prepared
to work within an ITIL framework. For details,
ITIL v3 Foundation Certification, 3-day training and certification exam
The ITIL version 3 Foundations training course presents IT service management
principles based on the full Service Lifecycle. This presentation takes
a holistic approach to managing services and delivering business value. All
of the core processes and concepts from ITIL v2 remain in ITIL v3 with updates
to address emerging trends. To learn more,
ITIL v2 to v3 Foundations Bridge Course, 1-day training and certification exam
ITIL v2 to v3 Bridge course presents an overview of the new and modified
topics in ITIL v3. It updates current ITIL Foundation certificate
holders on the recently redesigned ITIL best practices philosophy, from a
process-led approach to a service lifecycle approach. By participating
in this course you will discover and examine the key differences and benefits
of ITIL v3. While all v2 certifications remain relevant, those candidates
wishing to earn their ITIL v3 Diploma must either complete a v3 Foundation
course, or the Bridge course, and pass the related exam. For details,
ITIL Service Manager Certification, 13-day training course, includes 2 certification exams
ITIL masters training course is the highest achievement in ITIL training
and certification. The path to earning ITIL Service Manager certification
is an intense 13-day instructor-led learning experience with interim self
study. The training delivered is 40% theory and 60% practical application
through case studies. Participants are also evaluated during the training
course on their presentation and communication skills. For details,
ITIL v3 Service Manager Bridge Course
Individuals who have earned the ITIL Service Manager Certification may also
earn the ITIL v3 Expert Certification or v3 Diploma by attending this v3
Service Manager Bridging course and successfully completing the examination.
For details,
ITIL Practitioner Agree and Define Certification, 5-day training course, includes certification exam
This course explores the processes of service level management and financial
management leading to the ITIL practitioner certificate in the above mentioned
disciplines of IT service management. For details,
ITIL Practitioner Release and Control Certification, 5-day training course, includes certification exam
This 5-day training course focuses on the implementation and management of
the processes and functions involved in achieving control and stability within
an IT infrastructure. Change and release management processes based
on an effective configuration management are covered. For details,
ITIL Practitioner Support and Restore Certification, 5-day training course, includes certification exam
In this ITIL cluster practitioner certification course, participants will
learn how to implement, manage and optimize the processes of incident management,
problem management, and service desk functions in an organization. The training
is executed via 30% lecture and 70% hands-on exercises and case studies.
For details,
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