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Schedule of Shipping Charges


Within the USA (72-hr Priority delivery on most items)


$4.95 first lb., $2.10 2nd-4th lbs., $1.80 per lb. thereafter

Next Business Day delivery within the USA
(on Fridays, please specify Saturday or Monday delivery)


By weight, from $19

Priority service to Canada
(5-day delivery on most items)


$9.00 1st lb., $5.75 2nd-3rd lb., $2.25 per lb. thereafter

Service to Mexico (express delivery only)


By weight from $20.00

Priority delivery countries
(7-day delivery on most items)

Australia
Austria
Belgium
Brazil1
Chile2
China3
Denmark
England
Finland
France
Germany
Great Britain
Hong Kong
Iceland
Ireland
Isle of Man
Israel4
Japan
Liechtenstein
Luxembourg
Monaco
The Netherlands
New Zealand
Norway
Philippines
Portugal
Saudi Arabia5
Scotland
Singapore
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Vietnam
Wales

For other countries, shipments will be sent via Airmail. Additional charges may apply to these shipments.

1. Flat rate priority shipping applies to São Paolo and Rio de Janeiro.  Shipments to other destinations within Brazil will be sent Airmail and charged by weight.

2. Flat rate priority shipping applies to Santiago, Valparaiso and Viña del Mar.  Shipments to other destinations within Chili will be sent Airmail and charged by weight.

3. Flat rate priority shipping applies to Beijing, Guangzhou, Shanghai, Dalian, Qingdao, Shenzhen, Suzhou, Tianjin, Wuxi, Xiamen, Wuhan, Chongqing, Xian, Shengong, Nanjing and Zhuai. Shipments to other destinations within China will be sent Airmail and charged by weight.

4. Flat rate priority shipping applies to Haifa, Jerusalem and Tel Aviv.  Shipments to other destinations within Israel will be sent Airmail and charged by weight.

5. Flat rate priority shipping applies to Riyadh, Jeddah and Dammam.  Shipments to other destinations within Saudi Arabia will be sent Airmail and charged by weight.


$9.00 per lb. for first 6 lbs, decreasing thereafter, for listed countries.

Non-listed countries will be charged the greater of $9.00 per item or by weight.


International Express delivery (approximately 4 days to your country plus local postal delivery time)
Available to all countries and destinations on the planet


By weight


Discount shipping rates may apply to some orders over five items. Our secure on-line ordering system will price delivery options for your consideration. Non-listed country deliveries will be calculated based on priority rates, weighed, and shipping charges modified accordingly.

The Resource Center for Customer Service Professionals
PO Box 401, Western Springs, IL  60558
Tel: (708) 246-0320   Fax: (708) 246-0251  

Copyright © 1998-2004 Resource Center for Customer Service Professionals.  All rights reserved.
Last modified April 22, 2004