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Agent Gifts, Call Center Humor, Inspirational Items, and More

Coffee Mugs

"It takes months to get a new customer, moments to lose one"
11 oz. coffee mug.

High quality, durable ceramic. Message appears in whimsical red against a high-sheen, light grey background.  Print appears on both sides, $9.95. For details,


"Today, product is a commodity.  High Quality Service is our differentiating feature." 11 oz. coffee mug.

High quality, durable ceramic. Message appears in white against a high-sheen, navy background.  Rim beautifully accented with a golden halo.  Print appears on both sides, $9.95.  For details,


Books

Click here for details and the table of contents
Call Center Humor: The Best of Call Center Management Review, Volume 3, by Greg Levin, softcover, 87 pages, 24 articles, 24 cartoons, 2001, $14.95 now $10.46 (30% off)

Recommended Use: Read one or two articles per day for the temporary relief of call center discomfort.


Click on cover for contents


Call Center Humor: The Best of Greg Levin's "In Your Ear" Satire Columns, by Greg Levin, softcover, 108 pages, 2009, $14.95 now $10.46 (30% off)

For years, the "In Your Ear" column has raised eyebrows and induced belly laughs with outlandish articles on everything from "call monitoring junkies" to "rep cloning."  Greg Levin is the self-proclaimed -- and self-medicated -- "King of Call Center Satire."


The Resource Center for Customer Service Professionals, LLC
PO Box 401, Western Springs, IL  60558
Tel: (708) 246-0320   Fax: (708) 246-0251

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Last modified August 4, 2010