ITIL Training, Help Desk Seminars, and Professional Skills Courses

ITIL, Help Desk and Professional Skills Training and Certification Courses by Location		RCCSP Professional Education Alliance

Virtual Classroom

USA

AZ, Phoenix

Nov 17-19, 2014, ITIL Foundation Certification

CA, Irvine

Dec 8-12, 2014, Support Center Management Certification
Jun 1-2, 2015, Help Desk Team Lead Training and Certification
Dec 7-11, 2015, Support Center Management Certification

CA, Los Angeles

Nov 10-12, 2014, ITIL Foundation Certification
Mar 16-18, 2015, ITIL Foundation Certification
Apr 9-10, 2015, Help Desk Team Lead Training and Certification

CA, San Jose

Nov 17-21, 2014, ITIL Capability: Release, Control, and Validation
Nov 24-26, 2014, ITIL Foundation Certification
Dec 8-10, 2014, ITIL Service Lifecycle: Service Operation
Dec 15-19, 2014, ITIL Managing Across the Lifecycle
Jan 12-14, 2015, ITIL Foundation Certification
Jan 19-23, 2015, Field Service Manager Training and Certification
Jan 26-28, 2015, ITIL Service Lifecycle: Service Design
Mar 2-4, 2015, ITIL Foundation Certification
May 5-6, 2015, Help Desk Analyst Training and Certification
May 11-15, 2015, Support Center Management Certification

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CO, Denver

Mar 10-12, 2015, Knowledge Management Foundations
Aug 4-6, 2015, Support Supervisor Training and Certification
Aug 17-21, 2015, Support Center Management Certification

DC, Washington

Nov 10-12, 2014, ITIL Foundation Certification
Nov 17-21, 2014, ITIL Capability: Planning, Protection and Optimization
Dec 8-10, 2014, ITIL Foundation Certification
Dec 8-12, 2014, ITIL Managing Across the Lifecycle
Dec 15-19, 2014, ITIL Capability: Release, Control, and Validation
Jan 5-7, 2015, ITIL Foundation Certification
Jan 5-7, 2015, ITIL Service Lifecycle: Service Strategy
Jan 5-7, 2015, ITIL Service Lifecycle: Service Operation
Jan 19-21, 2015, ITIL Service Lifecycle: Service Transition
Jan 26-28, 2015, ITIL Foundation Certification
Feb 2-4, 2015, ITIL Service Lifecycle: Service Design
Feb 9-11, 2015, Knowledge Management Foundations
Feb 9-13, 2015, ITIL Managing Across the Lifecycle
Feb 16-18, 2015, ITIL Foundation Certification
Feb 16-18, 2015, ITIL Service Lifecycle: Continual Service Improvement
Feb 23-27, 2015, ITIL Capability: Operational Support and Analysis
Mar 2-3, 2015, Help Desk Team Lead Training and Certification
Mar 9-11, 2015, ITIL Foundation Certification
Mar 16-20, 2015, ITIL Capability: Release, Control, and Validation

FL, Ft. Lauderdale

Dec 8-12, 2014, ITIL Managing Across the Lifecycle
Feb 3-5, 2015, ITIL Foundation Certification
Mar 16-20, 2015, ITIL Managing Across the Lifecycle

FL, Orlando

Feb 2-6, 2015, Support Center Management Certification
Jun 1-5, 2015, Field Service Manager Training and Certification
Oct 5-9, 2015, Support Center Management Certification
Nov 3-5, 2015, Support Supervisor Training and Certification

GA, Atlanta

Dec 15-19, 2014, ITIL Capability: Planning, Protection and Optimization
Jan 5-7, 2015, ITIL Foundation Certification
Jan 26-30, 2015, ITIL Capability: Operational Support and Analysis
Feb 3-5, 2015, ITIL Service Lifecycle: Continual Service Improvement
Feb 16-18, 2015, ITIL Foundation Certification
Feb 23-25, 2015, ITIL Service Lifecycle: Service Strategy
Mar 4-6, 2015, Knowledge Management Foundations
Mar 16-20, 2015, ITIL Managing Across the Lifecycle
Mar 23-27, 2015, ITIL Capability: Release, Control, and Validation
Mar 30-Apr 1, 2015, ITIL Service Lifecycle: Service Transition
Jun 1-2, 2015, Help Desk Team Lead Training and Certification
Oct 7-8, 2015, Help Desk Analyst Training and Certification

IL, Chicago

Dec 1-5, 2014, ITIL Capability: Planning, Protection and Optimization
Dec 8-10, 2014, ITIL Service Lifecycle: Service Transition
Dec 8-12, 2014, ITIL Capability: Service Offerings and Agreements
Dec 15-17, 2014, ITIL Foundation Certification
Dec 15-17, 2014, ITIL Service Lifecycle: Service Design
Jan 12-14, 2015, ITIL Foundation Certification
Feb 9-11, 2015, ITIL Foundation Certification
Feb 9-11, 2015, ITIL Service Lifecycle: Service Operation
Feb 16-18, 2015, ITIL Service Lifecycle: Service Strategy
Feb 18-19, 2015, Help Desk Team Lead Training and Certification
Feb 23-25, 2015, ITIL Service Lifecycle: Continual Service Improvement
Mar 9-11, 2015, ITIL Foundation Certification
Mar 16-20, 2015, ITIL Capability: Operational Support and Analysis
Mar 23-25, 2015, ITIL Service Lifecycle: Service Transition
Mar 23-27, 2015, ITIL Capability: Planning, Protection and Optimization
Mar 30-Apr 3, 2015, ITIL Capability: Release, Control, and Validation
Jun 3-5, 2015, Knowledge Management Foundations
Sep 21-25, 2015, Field Service Manager Training and Certification

MA, Boston

Dec 1-3, 2014, ITIL Foundation Certification
Feb 2-4, 2015, ITIL Foundation Certification
Mar 9-13, 2015, Support Center Management Certification
Jun 1-2, 2015, Help Desk Team Lead Training and Certification

MD, Columbia

Jan 19-21, 2015, ITIL Foundation Certification
Feb 23-25, 2015, ITIL Foundation Certification
Mar 23-25, 2015, ITIL Foundation Certification

NC, Raleigh

Dec 1-3, 2014, ITIL Foundation Certification
Dec 8-10, 2014, ITIL Service Lifecycle: Continual Service Improvement
Jan 12-16, 2015, ITIL Capability: Planning, Protection and Optimization
Jan 26-30, 2015, ITIL Foundation Certification
Feb 9-13, 2015, ITIL Capability: Service Offerings and Agreements
Feb 23-25, 2015, ITIL Foundation Certification
Mar 2-6, 2015, ITIL Capability: Release, Control, and Validation
Mar 9-13, 2015, ITIL Capability: Operational Support and Analysis
Mar 16-18, 2015, ITIL Service Lifecycle: Service Transition
Mar 23-25, 2015, ITIL Service Lifecycle: Service Strategy
Mar 30-Apr 1, 2015, ITIL Foundation Certification

NJ, Morristown

Nov 17-19, 2014, ITIL Foundation Certification
Dec 8-10, 2014, ITIL Service Lifecycle: Service Strategy
Dec 8-12, 2014, ITIL Capability: Planning, Protection and Optimization
Dec 15-17, 2014, ITIL Service Lifecycle: Continual Service Improvement
Jan 5-7, 2015, ITIL Foundation Certification
Jan 12-14, 2014, ITIL Service Lifecycle: Service Design
Jan 26-30, 2015, ITIL Capability: Service Offerings and Agreements
Feb 16-18, 2015, ITIL Foundation Certification
Mar 2-6, 2015, ITIL Managing Across the Lifecycle
Mar 9-11, 2015, ITIL Service Lifecycle: Service Operation

NY, New York

Nov 17-19, 2014, ITIL Service Lifecycle: Service Design
Dec 1-3, 2014, ITIL Foundation Certification
Dec 1-5, 2014, ITIL Capability: Operational Support and Analysis
Jan 5-9, 2015, ITIL Managing Across the Lifecycle
Jan 12-14, 2015, ITIL Foundation Certification
Jan 19-21, 2015, ITIL Service Lifecycle: Continual Service Improvement
Feb 9-11, 2015, ITIL Foundation Certification
Feb 16-18, 2015, ITIL Service Lifecycle: Service Operation
Mar 9-11, 2015, ITIL Service Lifecycle: Service Strategy
Mar 16-17, 2015, Help Desk Team Lead Training and Certification
Mar 16-18, 2015, ITIL Foundation Certification
Mar 16-20, 2015, ITIL Capability: Planning, Protection and Optimization

OR, Portland

Dec 15-17, 2014, ITIL Foundation Certification
Jan 18-22, 2016, Field Service Manager Training and Certification

PA, Philadelphia

Dec 8-10, 2014, ITIL Foundation Certification

TX, Dallas

Dec 8-9, 2014, Help Desk Team Lead Training and Certification
Dec 8-10, 2014, ITIL Foundation Certification
Dec 15-17, 2014, ITIL Service Lifecycle: Service Operation
Feb 16-20, 2015, ITIL Capability: Planning, Protection and Optimization
Jan 19-21, 2015, ITIL Foundation Certification
Jan 26-28, 2015, ITIL Service Lifecycle: Continual Service Improvement
Feb 9-13, 2015, ITIL Capability: Release, Control, and Validation
Feb 23-27, 2015, ITIL Managing Across the Lifecycle
Mar 2-4, 2015, ITIL Foundation Certification
Mar 2-4, 2015, ITIL Service Lifecycle: Service Strategy
Mar 9-11, 2015, ITIL Service Lifecycle: Service Transition
Mar 16-18, 2015, ITIL Service Lifecycle: Service Design
Mar 23-25, 2015, ITIL Service Lifecycle: Service Operation
Mar 30-Apr 3, 2015, ITIL Capability: Service Offerings and Agreements
Jun 15-16, 2015, Help Desk Team Lead Training and Certification
Jun 17-19, 2015, Knowledge Management Foundations

TX, Houston

Jan 12-16, 2015, ITIL Managing Across the Lifecycle
Feb 2-4, 2015, ITIL Foundation Certification
Feb 16-20, 2015, ITIL Capability: Operational Support and Analysis
Mar 16-18, 2015, ITIL Service Lifecycle: Service Operation
Mar 23-25, 2015, ITIL Foundation Certification
Apr 20-24, 2015, Field Service Manager Training and Certification

WA, Seattle

Dec 15-17, 2014, ITIL Foundation Certification
May 12-14, 2015, Support Supervisor Training and Certification

ON, Toronto

Mar 24-26, 2015, Support Supervisor Training and Certification

Virtual Classroom Training

Support Professional Certification - Online Self Study
Nov 12-14, 2014, ITIL Foundation Certification
Nov 17-19, 2014, ITIL Foundation Certification
Nov 17-21, 2014, ITIL Capability: Release, Control, and Validation
Nov 17-21, 2014, ITIL Capability: Planning, Protection and Optimization
Nov 24-26, 2014, ITIL Foundation Certification
Dec 1-3, 2014, ITIL Foundation Certification
Dec 1-5, 2014, ITIL Capability: Operational Support and Analysis
Dec 1-5, 2014, ITIL Capability: Planning, Protection and Optimization
Dec 1-5, 2014, ITIL Service Lifecycle: Service Transition
Dec 1-5, 2014, ITIL Service Lifecycle: Service Operation
Dec 8-10, 2014, ITIL Foundation Certification
Dec 8-12, 2014, ITIL Capability: Release, Control, and Validation
Dec 8-12, 2014, ITIL Capability: Operational Support and Analysis
Dec 8-12, 2014, ITIL Capability: Service Offerings and Agreements
Dec 8-12, 2014, ITIL Capability: Planning, Protection and Optimization
Dec 8-12, 2014, ITIL Service Lifecycle: Service Design
Dec 8-12, 2014, ITIL Managing Across the Lifecycle
Dec 15-17, 2014, ITIL Foundation Certification
Dec 15-19, 2014, ITIL Capability: Release, Control, and Validation
Dec 15-19, 2014, ITIL Capability: Operational Support and Analysis
Dec 15-19, 2014, ITIL Capability: Service Offerings and Agreements
Dec 15-19, 2014, ITIL Capability: Planning, Protection and Optimization
Dec 15-19, 2014, ITIL Service Lifecycle: Service Strategy
Dec 15-19, 2014, ITIL Service Lifecycle: Service Transition
Dec 15-19, 2014, ITIL Service Lifecycle: Continual Service Improvement
Dec 15-19, 2014, ITIL Managing Across the Lifecycle
Jan 5-7, 2015, ITIL Foundation Certification
Jan 5-9, 2015, ITIL Service Lifecycle: Continual Service Improvement
Jan 5-9, 2015, ITIL Managing Across the Lifecycle
Jan 12-14, 2015, ITIL Foundation Certification
Jan 12-16, 2015, ITIL Capability: Planning, Protection and Optimization
Jan 12-16, 2015, ITIL Service Lifecycle: Service Strategy
Jan 12-16, 2015, ITIL Managing Across the Lifecycle
Jan 19-21, 2015, ITIL Foundation Certification
Jan 19-23, 2015, ITIL Capability: Planning, Protection and Optimization
Jan 19-23, 2015, ITIL Service Lifecycle: Service Design
Jan 19-23, 2015, ITIL Service Lifecycle: Service Operation
Jan 26-28, 2015, ITIL Foundation Certification
Jan 26-30, 2015, ITIL Capability: Release, Control, and Validation
Jan 26-30, 2015, ITIL Capability: Operational Support and Analysis
Jan 26-30, 2015, ITIL Capability: Service Offerings and Agreements
Jan 26-30, 2015, ITIL Service Lifecycle: Service Transition
Jan 26-30, 2015, ITIL Managing Across the Lifecycle
Feb 2-4, 2015, ITIL Foundation Certification
Feb 9-13, 2015, ITIL Capability: Release, Control, and Validation
Feb 9-13, 2015, ITIL Capability: Service Offerings and Agreements
Feb 9-13, 2015, ITIL Service Lifecycle: Service Strategy
Feb 9-13, 2015, ITIL Service Lifecycle: Service Design
Feb 9-13, 2015, ITIL Service Lifecycle: Continual Service Improvement
Feb 9-13, 2015, ITIL Managing Across the Lifecycle
Feb 10-12, 2015, ITIL Foundation Certification
Feb 16-20, 2015, ITIL Capability: Operational Support and Analysis
Feb 16-20, 2015, ITIL Capability: Planning, Protection and Optimization
Feb 17-19, 2015, ITIL Foundation Certification
Feb 23-25, 2015, ITIL Foundation Certification
Feb 23-27, 2015, ITIL Capability: Operational Support and Analysis
Feb 23-27, 2015, ITIL Managing Across the Lifecycle
Mar 2-4, 2015, ITIL Foundation Certification
Mar 2-4, 2015, ITIL Service Lifecycle: Service Design
Mar 2-4, 2015, ITIL Service Lifecycle: Service Operation
Mar 2-6, 2015, ITIL Capability: Release, Control, and Validation
Mar 2-6, 2015, ITIL Service Lifecycle: Service Transition
Mar 2-6, 2015, ITIL Service Lifecycle: Service Operation
Mar 2-6, 2015, ITIL Managing Across the Lifecycle
Mar 9-11, 2015, ITIL Foundation Certification
Mar 9-13, 2015, ITIL Capability: Operational Support and Analysis
Mar 9-13, 2015, ITIL Capability: Planning, Protection and Optimization
Mar 9-13, 2015, ITIL Service Lifecycle: Service Transition
Mar 16-18, 2015, ITIL Foundation Certification
Mar 16-18, 2015, ITIL Service Lifecycle: Service Strategy
Mar 16-20, 2015, ITIL Capability: Release, Control, and Validation
Mar 16-20, 2015, ITIL Capability: Operational Support and Analysis
Mar 16-20, 2015, ITIL Capability: Planning, Protection and Optimization
Mar 16-20, 2015, ITIL Managing Across the Lifecycle
Mar 23-25, 2015, ITIL Foundation Certification
Mar 23-25, 2015, ITIL Service Lifecycle: Continual Service Improvement
Mar 23-27, 2015, ITIL Capability: Release, Control, and Validation
Mar 23-27, 2015, ITIL Capability: Operational Support and Analysis
Mar 23-27, 2015, ITIL Capability: Service Offerings and Agreements
Mar 23-27, 2015, ITIL Capability: Planning, Protection and Optimization
Mar 30-Apr 1, 2015, ITIL Foundation Certification
Mar 30-Apr 3, 2015, ITIL Capability: Release, Control, and Validation
Mar 30-Apr 3, 2015, ITIL Capability: Service Offerings and Agreements
Apr 20-24, 2015, ITIL Service Lifecycle: Service Operation