Help Desk & Support Center
Call Center Management
Tech Support Resources
Project Management
Contact Center Technology
Online Support
Customer Satisfaction
Knock Your Socks Off Service
Help Desk Institute
Telecom Books
Communication Skills
Call Center Monitoring
Metrics & Benchmarking
CRM
Hiring, Training, & Retention
Outbound Telebusiness
Novelties, Gifts, & Humor
Bargain Books (50% off)

Call Center Courses
Telephony Courses
ITIL & Help Desk Courses

Subject Index
Catalog Index

About
Contact Us
Ways to Order
Shipping Options

Seminar Venue:

• The campus is in the Plaza America Complex, near Reston Towne Center.
• From the beltway:
• Take the VA-267 West Dulles Toll Road (Portions Toll).
• Go through the toll booth, staying on VA-267 West/Dulles Toll Road.
• Get off on exit 12 - Reston Parkway/VA-602.
• Stay in right lane through toll booth to light. At the light, make a right onto Reston Parkway. Get immediately in far right lane. At the first light, make a right onto Sunset Hills Road/VA-657.
• At the second light (immediately to your right is the back of the building) make a right onto Plaza America Blvd/Plaza America Way … proceed to stop sign.
• At stop sign, make a right (now, immediately to your right is the front of the building). Make first right and go straight into the parking garage (free parking).

Directions from Dulles Airport:

• From Dulles Airport, take VA-267 East/Dulles Toll Road (Portions Toll) towards Washington.
• Take the VA-602/Reston Parkway exit - exit 12.
• Keep left at the fork in the ramp.
• At light--Turn left onto Reston Parkway/VA-602 N.
• At the second light, make a right onto Sunset Hills Road/VA-657.
• At the second light (immediately to your right is the back of the building) make a right onto Plaza America Blvd/Plaza America Way … proceed to stop sign.
• At stop sign, make a right (now, immediately to your right is the front of the building). Make first right and go straight into the parking garage (free parking).

Westin Reston Heights Hotel
11750 Sunrise Valley Drive
Reston, VA
Tel: (703) 391-9000

Hyatt Regency Reston
1800 Presidents Street
Reston, VA
Tel: (703) 709-1234

Sheraton Reston Hotel
11810 Sunrise Valley Drive
Reston, VA
Tel: (703) 620-9000

Homestead Studio Suites - Reston
12190 Sunset Hills Road
Reston, VA
Tel: (703) 707-9700