ITIL v2 to v3 Foundation Bridge Course 1-day training course and certification exam, $995 For ITIL v2 course, For ITIL v3 course,

Overview

The ITIL v2 to v3 Bridge course is a one day overview of the new and modified topics in ITIL v3.  This course updates current ITIL Foundation certificate holders on the recently redesigned ITIL best practices philosophy, from a process-led approach to a service lifecycle approach.  By participating in this course you will discover and examine the key differences and benefits of ITIL v3. While all v2 certifications remain relevant, those candidates wishing to earn their ITIL Diploma must either complete a v3 Foundation course, or the Bridge course, and pass the correlating exam.

You will:

• Learn how ITIL service lifecycle processes benefit the business by improving IT operations.

• Review ITIL’s key concepts, definitions, objectives and certification levels

• Learn about ITIL’s service lifecycle approach and its five key stages

• Discover the structure, components and processes of each of the five core books in the service lifecycle including:

  • The review of the main activities, goals, benefits,  and challenges
  • Outline of relationships between the processes
  • Learn new key ITIL definitions and terms, and what has changed in V3

Instructors:
Our instructors have years of hands-on IT practitioner experience, enabling them to effectively intertwine theory and real life stories and scenarios. Using the highest quality content, this training style encourages active group participation, allowing all participants to gain a wealth of practical knowledge.

Certification: The Foundation Bridge exam is 20 questions in 30 minutes, leading to the ITIL® v3 Foundation Certificate in IT Service Management

Registration Fees
The per student registration fee for this seminar is $995, and includes:

• 1 day of instructor led training
• Course manual (excellent post-class reference)
• Exam preparation
• Certification exam

To register, click on the "Book Now" button or please call (708) 246-0320

Seminar Schedule

May 8	Washington, DC	Arlington Center ()
May 15	Morristown, NJ	Morristown Offices ()
May 16	Chicago, IL	CME Club ()
May 20	Panama City, Panama*	Riande Continental
May 22	New York, NY	NY Offices ()
May 30	Rio Piedras, Puerto Rico*	ECG Center ()
June 16	Ft. Lauderdale, FL	Florida Training Ctr ()
June 19	Raleigh, NC	Cary Training Ctr ()
July 8	Dallas, TX	Crestview Training Ctr ()
July 10	Dallas, TX	Irving Training Ctr ()
July 21	Atlanta, GA	Location to be Assigned
July 24	San Jose, CA	Santa Clara Offices ()
July 25	San Francisco, CA	Location to be Assigned
July 31	Chicago, IL	Schaumburg Offices ()
Aug 14	New York, NY	NY Offices ()
Aug 14	Atlanta, GA	Atlanta Offices ()
Aug 18	Ft. Lauderdale, FL	Florida Training Ctr ()
Aug 21	Washington, DC	Arlington Center ()
Sept 11	Morristown, NJ	Morristown Offices ()
Sept 12	Boston, MA	Location to be Assigned
Nov 21	New Tork, NY	Location to be Assigned

*Caribbean and South American classes are $650 per attendee.

Class begins at 8:00 AM each day and concludes at 5:00 PM unless otherwise directed. Business casual attire is appropriate.

Click here to learn about , dates & locations

Payment is due prior to the seminar.  If payment is not received, a credit card hold will be required for participation.  This card will only be processed if payment has not been received within two weeks following the seminar.

Cancellation Policy.  Registrants may cancel up to fourteen days in advance of the seminar start date for a full refund, less administrative fees of $250.  Or, you may transfer your registration to another member of your company at no additional charge.  Registrants canceling within fourteen days of the seminar will receive credit, less administrative fees of $250, toward any other Resource Center seminar.

In the unlikely event that a seminar must be cancelled, you will be notified at least two weeks prior to the seminar date.  Seminar provider is not responsible for losses due to cancellation including losses on advanced purchase airfares.  As seminars are cancelled for under-enrollment from time to time, we strongly recommend that registrants traveling by air purchase only refundable tickets.

Seminar agenda subject to change.

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