Implementing, Configuring, and Troubleshooting Windows Vista 5-day, hands-on training course, $2,795

Overview

In this hands-on Windows Vista training, participants will gain knowledge and skills required to successfully install, maintain, and troubleshoot Windows Vista computers. Besides learning to identify technical problems that can occur on your organization's client computers, you will also learn the Windows Vista tools used to monitor and maintain those computers. By the end of this course you will have installed and configured a Windows Desktop that is secure and on the network, while focusing on five main troubleshooting areas: operating system, hardware, networking, security, and applications.

This course incorporates material from the following Official Microsoft Learning Products (OMLPs):

• Course 5115: Installing and Configuring the Windows Vista Operating System
• Course 5118: Maintaining and Troubleshooting Windows Vista Computers

Certification

This course will discuss concepts that are addressed on the following Microsoft Certified Professional exams:

• Exam 70-620: TS: Microsoft Windows Vista, Configuring
• Exam 70-622 Pro: Microsoft Desktop Support - Enterprise

By attending this course you'll learn to:

• Install Windows Vista
• Configure advanced networking
• Configure user account and network security
• Apply Group Policies and Profiles
• Configure mobile computers and applications that run Windows Vista
• Identify Windows Vista tools that can be used to help in the troubleshooting process
• Plan and apply a troubleshooting methodology for an organization

Who Needs to Attend

Experienced enterprise-level IT professionals who focus on a broad range of desktop operating system, desktop application, mobile device, networking, and hardware support issues, have used Windows XP-SP2, have experience with Windows server operating systems and whose jobs require them to stay knowledgeable and skilled on new versions and updates of technology as defined by the business environment.

Agenda

Installing Windows Vista

• Introduction to Windows Vista
• Performing a Clean Installation of Windows Vista
• Installing and Configuring Windows Vista Device Drivers

Upgrading and Migrating to Windows Vista Ultimate Edition

• Upgrading and Migrating to Windows Vista from a Previous Version of Windows
• Upgrading Between Windows Vista Editions

Configuring Post-Installation System Settings

• Configuring the Windows Aero Experience
• Configuring Accessibility Features
• Configuring Parental Controls

Sharing Files by Using Windows Vista

• Sharing Data with Others
• Managing Windows Vista Files

Configuring Advanced Networking

• Configuring Network Connectivity
• Configuring Remote Access

Configuring User Account Security

• Configuring User Account Control
• Troubleshooting User Account Control

Configuring Network Security

• Configuring Windows Defender in Windows Vista
• Configuring Windows Firewall Settings

Configuring Internet Explorer 7.0

• Configuring Dynamic Security for Internet Explorer 7.0

A Troubleshooting Methodology

• Overview
• Troubleshooting Stages
• Troubleshooting Component Areas

Troubleshooting Operating System

• Overview of the Windows Vista Startup Process
• Troubleshooting the Windows Vista Startup Process with Windows RE
• Troubleshooting Operating System Services

Troubleshooting Hardware

• Overview
• Dealing with Physical Failures
• Dealing with Device Driver Failures
• Troubleshooting Printing in Windows Vista
• Troubleshooting Microsoft BitLocker Protected Computers

Troubleshooting Networks

• Determining Network Settings
• Troubleshooting Network Connections

Troubleshooting Security Issues

• Overview of User Account Control
• Troubleshooting User Account Control
• Implementing Windows Firewall
• Implementing Windows Defender

Troubleshooting Applications

• Windows Application Troubleshooting
• Web Application Troubleshooting

Maintaining and Optimizing Windows Vista

• Maintaining Windows Vista
• Optimizing Windows Vista Performance
• Monitoring Windows Vista

Labs

Lab 1: Installing Windows Vista

• Verifying Hardware Requirements
• Installing Windows Vista from DVD
• Managing Device Drivers

Lab 2: Upgrading and Migrating to Windows Vista Ultimate Edition

• Running USMT to Scan a User's Settings
• Upgrading from Windows XP to Windows Vista Ultimate
• Upgrading from Windows Vista Business to Windows Vista Ultimate
• Running USMT to Load a User's Settings

Lab 3: Restoring and Verifying User State

• Running USMT to Restore a User State
• Verifying Successful User State Restore

Lab 4: Deployment Tools

Lab 5: NetMeeting

• Remote Administration

Lab 6: Managing Profiles

• Managing GPO
• Network Access Policies

Lab 7: Installing MSI Applications

Lab 8: Configuring Internet Explorer 7.0

• Customizing Internet Explorer 7.0
• Troubleshooting Internet Explorer Security Settings

Lab 9: Troubleshooting Applications

• Analyzing Collected Information
• Implementing a Plan of Action

Lab 10: NTFS

• Sharing Data with Others
• BitLocker

Lab 11: Configuring Advanced Networking

• Troubleshooting Network Connectivity
• Configuring Remote Access

Lab 12: Configuring Mobile Computers

• Configuring a Sync Partnership for a Mobile Device
• Configuring Power Options

Lab 13: Networking Mobile Computers

• Configuring a Wireless Network
• Troubleshooting a Wireless Network
• Using Offline Files

Lab 14: Troubleshooting Networks

• Gathering Customer Information
• Develop and Implement a Plan
• Manage Network Settings

Lab 15: User Account Control (UAC)

• Firewall
• Windows Defender

Lab 16: Working with Vista Maintenance Utilities

• Reliability and Performance Tools
• Maintain and Optimize Vista
• View and Interpret Reports in Performance Monitor

Lab 17: Troubleshooting Vista

• Events Log Management
• Troubleshooting Deployed Application Settings

Registration Fees and Class Information
The per attendee registration fee is $2,795

Class begins at 8:30 AM each day and concludes at 4:30 PM unless otherwise directed. Please arrive early on the first day to sign-in and meet fellow attendees. If you register less than a week in advance of a class, please bring your confirmation letter. Business casual attire is appropriate.

To register, follow the "Book Now" link or please call (708) 246-0320

Seminar Schedule

July 7-11	New York, NY	New York Office ()
July 7-11	Chicago, IL	Schaumburg Offices ()
July 14-18	San Jose, CA	Santa Clara Offices ()
July 14-18	Orlando, FL	Microtek ()
July 21-25	Raleigh, NC	Cary Training Ctr ()
July 21-25	Dallas, TX	Irving Training Ctr ()
July 28-Aug 1	Atlanta, GA	Atlanta Training Ctr ()
Aug 4-8	Washington, DC	Arlington Training Ctr ()
Aug 4-8	Columbus, OH	Dublin Training Ctr ()
Aug 11-15	Sacramento, CA	E-Business ()
Aug 18-22	Los Angeles, CA	Microtek ()
Aug 25-29	Chicago, IL	Microtek ()
Sept 8-12	Philadelphia, PA	Microtek ()
Sept 15-19	Washington, DC	Arlington Training Ctr ()
Sept 15-19	Rockville, MD	Bolger Center ()
Sept 22-26	Chicago, IL	Schaumburg Offices ()
Sept 22-26	Toronto, ON	Toronto Center ()

Click here to learn about , dates & locations

Payment is due prior to the seminar.  If payment is not received, a credit card hold will be required for participation.  This card will only be processed if payment has not been received within two weeks following the conference.

Cancellation Policy.  Registrants may cancel up to fourteen days in advance of the seminar start date for a full refund, less administrative fees of $600.  Or, you may transfer your registration to another member of your company at no additional charge.  Registrants canceling within fourteen days of the seminar will receive credit, less administrative fees of $600, toward any other Resource Center seminar.

In the unlikely event that a seminar must be cancelled, you will be notified at least two weeks prior to the seminar date.  Seminar provider is not responsible for losses due to cancellation including losses on advanced purchase airfares.  As seminars are cancelled for under-enrollment from time to time, we strongly recommend that registrants traveling by air purchase only refundable tickets.

Seminar agenda subject to change.

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