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Overcoming Overwhelm: Thirty Days to Less Stress
by Mia Melanson, softcover, 17 pages, $12.95

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Overview

It's time to take steps to manage stress and take care of YOU. Don't be a disaster waiting to happen.  Disaster recovery requires far more work and resources than prevention.

This small workbook will show you what you can do to take care of yourself and reduce stress and conflict in your daily routine (or lack of it) at your customer support center and in your life beyond your work environment.  Commit to doing just five of the many simple suggestions in this book, and you will contribute to your own good health.


The Resource Center for Customer Service Professionals
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Last modified January 13, 2000

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