How many times have you looked at a co-worker, friend, or member of your own family and wondered what planet they fell from? Does it surprise you that despite all the similarities you share with another person there are still occasions when its like theyre speaking an alien language?
Its an undisputed truth that communication can make or break an organization, a marriage or a family. It is the most frequently used tool through which we express our personal values, sense of self, and view of the world. It can be the greatest factor to influence our success and ability to get the job done, as well as the one variable that can cause the greatest misunderstanding. Our greatest challenge, then, is to learn how to express ourselves in a clear and meaningful way, learn how others communicate through their individual styles, and at the same time, adapt our style to enhance understanding.
In this book, you will learn a number of techniques to meet the communication challenges present at home, at work and in social settings.
Table of Contents
Desk & Support Center
The Resource Center for Customer Service
Tel: (708) 246-0320 Fax: (708) 246-0251
Copyright © 2012 Software Company
Restructuring Services. All rights reserved.
Last modified January 17, 2012