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USA
DC, Washington
GA, Atlanta
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Mar 2-3, 2021, Comprehensive Call Center
Metrics
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Mar 2-5, 2021, Call Center Manager Training
and Certification
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Mar 29-30, 2021, Comprehensive Call Center
Metrics
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Mar 29-Apr 1, 2021, Call Center Manager Training
and Certification
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May 24-27, 2021, Certified Quality Management
Professional
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Jul 6-9, 2021, Certified Quality Management
Professional
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Aug 9-10, 2021, Comprehensive Call Center
Metrics
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Aug 9-12, 2021, Call Center Manager Training
and Certification
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Sep 13-16, 2021, Certified Quality Management
Professional
Virtual Classroom Training
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Oct 19-23, 2020, Survey Design and Data Analysis
Workshop
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Oct 20-23, 2020, Designing Effective
Questionnaires
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Nov 2-4, 2020, Management and Leadership
Skills for New Managers
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Nov 30-Dec 2, 2020, Optimizing IVR and Speech
Recognition
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Dec 9-11, 2020, Optimizing IVR and Speech
Recognition
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Dec 14-16, 2020, Management and Leadership
Skills for New Managers
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Feb 2-5, 2021, Designing Effective
Questionnaires
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Feb 22-24, 2021, Management and Leadership
Skills for New Managers
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Apr 27-30, 2021, Designing Effective
Questionnaires
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Mar 1-3, 2021, Management and Leadership
Skills for New Managers
Onsite Training
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