Data Communication I
Understanding IP Networks for Data and VoIP
3-day training seminar, $1,395
To learn about Data Communication II Info on this event
Dates, Locations and Registration


Overview

This network training course provides a foundation in the technology, terminology and network configurations used in commercial data communications. An end-to-end view of the equipment, network services and business processes employed is presented, focusing on the business justification, decision processes and practical considerations in building and maintaining these networks. While the topics are technical, the presentation makes these issues accessible and meaningful to both business and technical managers.

Who Should Attend
This training seminar is ideal for communications analysts/managers, equipment vendors, and carrier representatives who need an objective, business-oriented understanding of data communications applications, services, and technologies.

By attending this training program, you will learn About:

  • Major data and VOIP network configurations that are used in enterprise environments, and the mix of equipment, technology, and network services that are used to support them.
  • The fundamental differences between circuit and packet communications and understand the major quality of service (QOS) options to insure quality and performance of both voice and data applications.
  • OSI Reference Model, how TCP/IP incorporates those concepts, and describe the IP protocols used to support voice and data applications.
  • How the Internet is put together, and why new services like MPLS VPNs are replacing frame relay as we move toward converged voice and data networks.
  • How router networks are configured, how the overall process of routing works, and how Quality of Service features like MPLS and DiffServ are delivered.
  • The range of security issues that that must be addressed in data and VOIP networks, the major attack strategies that are employed, and understand the role of firewalls, intrusion detection systems, network access control, SSL/VPN secure tunnels, and the other tools used to combat them.
  • Wired and wireless LANs, the evolving cabling options, and how features like virtual LANs (VLANs) and QOS impact the network's ability to in support an IP PBX deployment.
  • Range of wide area network services that are available, their overall capacities, pricing elements, and their ability to provide QOS and other features to support converged networks
  • Range of broadband access options that can be used for telecommuter and remote access applications and describe their abilities with regard to both voice and data services.
  • The expanding range of wireless services including Wi-Fi Hot Spots, Muni Wi-Fi, WiMAX, and 2.5G/3G cellular, their costs and capabilities, and the special challenges involved in supporting mobile wireless applications.

Participants can also take this training course back to back with:

Data Communication II: Switching and Routing Technologies for Converged Networks Info on this event

Agenda

1. Fundamental Concepts and Distinctions

  • LANs versus WANs
  • Voice versus Data Network Requirements
  • Transmission Systems and Capacities: Wire pair, Coax, Fiber and Radio
  • Circuit- versus Packet-based Networks
  • Best Effort versus QoS-Capable Packet Services- Service Level Agreements
  • Frame Relay versus MPLS-based VPNs
  • The Network Design and Business Justification Process

2. Role of Standards in Data Networking

  • OSI Reference Model- The Seven Layers
  • The TCP/IP Model
    • Overall Organization
    • TCP/UDP/IP Functions
    • Network Services Supported
  • IP Protocols for VoIP: RTP, UDP, MPLS, SIP, H.323
  • Standards Organizations: ISO, ITU, IETF, IEEE, EIA/TIA
  • The Role of Vendor Alliances: Wi-Fi Alliance, WiMAX Forum, etc.

3. Enterprise Data Networks and Configurations

  • Data Network Applications: File Transfer, Interactive, E-Mail, Instant Messaging, Collaborative
  • LAN/WAN Networking: Private Line, Frame Relay, MPLS-/IPsec-based VPNs, Metro Area Ethernet
  • Remote Access: Dial-up, Secure Tunnel VPN, Hotel DSL, Wi-Fi Hot Spots, 2.5G/3G Cellular
  • Telecommuter Networks: Dial-up, ADSL, Cable Modem, WiMAX, VoIP Softphones
  • Legacy Mainframe Networks: SNA, TCP/IP-based
  • VoIP Configurations
  • Local Area
    • IP PBX
    • Hybrid PBX
    • Voice over WLAN
  • Wide Area:
    • IP Trunking
    • Voice over Enterprise Backbones
    • VOIP Services (Vonage, Skype, etc.)

4. Local Area Networks Services and Configurations (LANs)

  • LAN Technology Evolution: Shared Media to Switched LANs
  • Cabling Infrastructure- Configuration and Capabilities
    • Wire Pair (UTP)
      • Category 3, 4, 5, 5e, 6, 6a
      • Capabilities and Tradeoffs
  • Fiber Cabling
    • Single Mode
    • Multi Mode
    • Applications and Capabilities
  • LAN Switching
    • Basic Configuration and Operation
    • Virtual LANs (V-LANs): IEEE 802.1q
    • LAN Priority: IEEE 802.1p
  • IP PBX Configuration
    • Configuration Options
      • Hybrid PBX
      • IP PBX

IP PBX Configuration Recommendations

Solution Elements

  • IP/Ethernet Phones
  • Power over Ethernet
  • Signaling Options- H.323, SIP
  • Telephony Servers
  • Trunk/Station Gateways
  • Trunk/Station Gateways

5. Wireless LANs (802.11/Wi-Fi)

  • Components and Configurations
  • Radio Links: 802.11a, b, g, and n
  • Security Issues and Options: WEP, WPA, WPA2, 802.1x
  • Role of Centrally Controlled WLAN Switches
  • Voice over WLANs
    • Solution Elements
    • QoS Features: 802.11e/WMM, SVP
    • WLAN/Cellular Integration and Fixed-Mobile Convergence

6. Wide Area Networks: The Internet

  • What is the “Internet”?
  • Major Elements: ISPs, Routers, Backbones, POPs, NAPs, and DNSs
  • How Does a Web Session Work?
  • Broadband Access
    • ADSL Network Access
      • Network Configuration: Modems, Micro-Filters, DSLAMs, ATM Backbones
      • Local Loop Issues
      • ADSL Modem Technologies: CAP, DMT
      • Next Wave ADSL: ADSL2, ADSL2+
  • Cable Modems and TV-Based Networks
    • Cable Network Configuration/Hybrid Fiber/Coax (HFC)
    • DOCSIS Cable Modem Standards
    • Cable Telephony
  • Wireless Access Options
    • Wi-Fi Hot Spot Services
    • 2.5G/3G Cellular
    • Satellite
    • WiMAX

7. Wide Area Network: Wide Area Network Services

  • Basic Network Services
    • Dial-up/ISDN BRI and PRI
    • Private Line: Fractional T-1, T-1/DS-1, T-3/DS-3, OC-3
  • Frame Relay
    • Basic Configuration: Access Options, Ports, and PVCs
    • Data Link Connection Identifiers (DLCIs)
    • Committed Information Rates (CIR)
    • Business Justification and Futures
  • Basic Internet Service
    • Cost and Capabilities
    • Security Issues
  • Multi-Protocol Label Switching (MPLS)
    • Basic Concepts:
      • Label Edge and Label Switching Routers (LER/LSR)
      • Label Switch Paths (LSPs)
      • Forwarding Equivalence Class (FEC)
      • Label Swapping, Label Stacking
  • Carrier Offerings/RFC 2547bis VPNs
    • Class of Service and Service Level Agreements
    • Pricing concepts
    • Frame Relay- MPLS Service Comparison
  • Asynchronous Transfer Mode (ATM)
    • Basic Concepts
    • Services Supported: CBR, VBR, UBR
    • Configuration and Applications
  • Metro Area/Wide Area Ethernet
    • EtherLine/EtherLAN
    • Ethernet First Mile Committee
      • Access Options
      • Operations, Administration, and Maintenance (OA&M)

8. IP Networking: IP Routing in Detail

  • IP Routing Concepts
  • Internet Protocol (IP)
    • IP/ICMP Operation
    • IP Addressing:
      • Address Classes
      • Classless Inter-Domain Routing (CIDR)
      • Network Address Translation/Dynamic Host Configuration Protocol (NAT/DHCP)
      • IP Subnets/Subnet Masks
  • IP Version 6
    • General Capabilities
    • V4 to V6 Migration Options
  • Transmission Control Protocol (TCP)
  • User Datagram Protocol (UDP)
  • Real Time Protocol (RTP) for Voice and Video
    • Concepts and Capabilities
    • Jitter Buffers and Timing Recovery
    • Configuration in IP PBXs and Wide Area VOIP Networks
  • Routing Network Examples
    • Private Lines
    • Frame Relay
    • MPLS VPNs
  • Routing Protocols: RIPv2, OSPF, BGP, IS-IS
  • Quality of Service in Routing
    • Multi-Protocol Label Switching (MPLS)
    • Differentiated Services (Diff Serv)

9. IP Networking: Network Security- Issues and Options

  • Categorizing Security Threats: Hackers, Worms, Trojans, Denial of Service
  • Hacker's Lexicon: Buffer Overflows, Dictionary Attacks, Brute Force Attacks, Botnets, Viruses, Worms, Trojans, Social Engineering, etc.
  • User Authentication: Two-Factor Authentication, Secure Token, Biometrics
  • Privacy Techniques
    • Encryption
    • Algorithms: RC4, DES/3DES, AES
    • Key Size
    • Key Distribution
  • Firewalls and Personal Firewalls
  • Intrusion Detection /Intrusion Prevention Systems (IDS/IPS)
  • Network Access Control
  • Challenges in VoIP Security

10. Wireless Networking: 2.5G/3G Cellular Data Services

  • GSM Technology Overview
    • General Packet Radio Service (GPRS)
    • Enhanced Data Rates for GSM Evolution (EDGE)
    • Wideband CDMA/UMTS
    • High Speed Downlink Packet Access (HSDPA)
    • 4G Long Term Evolution (LTE)
    • Carriers and Availability
  • CDMA Technology Overview
    • 1xRTT
    • 1xEV-DO/1xEV-DV
    • 1xEV-DO Rev A
    • 4G Ultra Mobile Broadband (UMB)
    • Carriers and Availability

11. Wireless Networking: Metro Area Wireless: WiMAX versus Wi-Fi Mesh

  • IEEE 802.16 Standards
    • Fixed WiMAX: 802.16-2004
    • Mobile WiMAX: 802.16-2005
  • Wi-Fi Mesh Technology
    • Basic Concepts: Infrastructure, Client, AD Hoc Mesh
    • Municipal Wi-Fi Prospects
  • WiMAX Radio Link Interfaces
    • Licensed Options: 2.3 GHz, 2.5 GHz, 700 MHz
    • Unlicensed 5GHz
  • Media Access Control/QOS Capabilities
  • WiMAX Markets/Applications
    • Incumbent LECs
    • Clearwire Communications and Independent WiMAX Suppliers
    • Sprint-Nextel and WiMAX as 4G Cellular
    • WiMAX in Developing Countries

Registration Fees
The per student registration fee for this seminar is $1,395, and includes the seminar, course materials, and morning and afternoon refreshments. On-site seminars are also available. Class begins at 9:00 AM and ends at 5:00 PM each day.

To register, click on the "Book Now" button or please call (708) 246-0320

Seminar Schedule
Dec 1-3 Chicago, IL Holiday Inn (Location Information)

* This class precedes:

Data Communication II: Switching and Routing Technologies for Converged Networks  Info on this event

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Payment is due prior to the conference.  If payment is not received, a credit card hold will be required for participation.  This card will only be processed if payment has not been received within two weeks following the conference.

Cancellation Policy.  Registrants may cancel up to fourteen days in advance of the seminar start date for a full refund, less administrative fees of $300.  Or, you may transfer your registration to another member of your company at no additional charge.  Registrants cancelling within fourteen days of the seminar will receive credit, less administrative fees of $300, toward any other Resource Center seminar.  In the unlikely event that a seminar must be cancelled, you will be notified at least one week prior to the seminar date. Seminar provider is not responsible for losses due to cancellation including losses on advanced purchase airfares.

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The Resource Center for Customer Service Professionals LLC
PO Box 401, Western Springs, IL  60558
Tel: (708) 246-0320   Fax: (708) 246-0251

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Last modified October 02, 2008