VoIP Implementation Project Management 4-day training seminar, $2,295

Overview

Learn the fundamentals and best practices of project management methodology as applied to VoIP implementation, while you practice and master the skills required to deliver VoIP projects on time, within budget and to specification. Besides an introduction to VoIP fundamentals, you'll learn the project management framework of initiation, planning, execution, control and formal closing. Discover the critical high-level technical topics encountered during a VoIP implementation.

In this course, you'll focus on practical tools and techniques as you spend 75% of the course working on a VoIP project from initiation to close. You'll work individually and in teams to write objectives, conduct stakeholder analysis, and develop a work breakdown structure and risk management plan using a specific case study project. You'll also practice using estimating techniques, dependency analysis, and network diagramming.

You'll Learn:

• Basic terminology of project management
• The project and product life cycle of a VoIP implementation
• Project management knowledge areas
• High-level components on a VoIP implementation
• Project scope and stakeholder expectations
• Roles and responsibilities for project stakeholders
• Build an effective WBS and project schedule
• Ensure buy-in from your team and sponsor
• Identify, analyze, quantify, mitigate, and manage risks
• Create project management plans for communication, resources, and stakeholder management
• Manage project change through formal change control processes
• Close a project
• Build an effective project schedule
• Develop an accurate project budget
• Create project management plans
• Identify, assess, and manage common VoIP risks
• Monitor the project progress
• Turn the project over to production
• Close down a project

Who Should Attend
This training course is ideal for Cisco engineers, Avaya engineers, and other technical professionals responsible for VoIP implementation including voice/data integration; network engineers; VoIP project managers; IT managers; and VoIP project team members.

Agenda!

Project Management Framework
Project Management Foundations

• Process Groups
• Life Cycles
• Knowledge Areas

VoIP Fundamentals

• The VoIP Implementation Challenge
  • Components of PSTN
  • Components of VoIP

• VoIP Architecture
  • Transmission
  • Addressing
  • Call Routing
  • Switching
  • Signaling

• VoIP Life Cycle
  • PMI & VoIP Life Cycle Overlay
  • VoIP Discovery Phase WBS
  • Business Case for VoIP
  • VoIP Implementation Project Life Cycle
  • VoIP Plan Phase WBS

• Deployment Vendor Alternatives
• QoS Solutions
• CoS vs. QoS
• Latency Considerations
• Packet Loss Considerations
• Jitter Considerations
  • VoIP Design Phase WBS

• Traffic Engineering
• Grade of Service
• Traffic Modeling

• Firewalls
  • VoIP Implementation Phase WBS
  • VoIP Operate Phase WBS
  • VoIP Optimize Phase WBS

Initiating a VoIP Project

• Five Steps to Project Initiation
• BOSSCARD Framework for Charter
  • Initiating Questions
  • Objectives
  • The Project Charter
  • Scope
  • Stakeholder Analysis
  • Constraints
  • Assumptions
• Project Roles and Responsibilities
  • The Responsibility Assignment Matrix
• Sign-Off Process

Planning the Project

• Communications Planning
• Quality
• Risk Management
• Organizations and Change
• Developing the WBS
  • Decomposition
  • Sticky Note Technique
  • Estimating Methods
  • Precedence Relationships
  • Network Diagramming
  • Critical Path Analysis
  • Using the Network Diagram
• Creating the Schedule
  • Resource Allocation
  • Resource Leveling
  • Schedule Compression

Controlling and Closing the Project

• Project Controls
• Challenges
• Expectations
• Organizations Style
• Closing Processes
  • Administrative Closure
  • Lessons Learned
  • Contract Closure
  • Procurement Management
  • Project Management Competencies

Registration Fees

• The per student registration fee for this seminar is $2,295, and includes the seminar, course materials, and morning and afternoon refreshments.
• Class begins at 8:30 AM each day and concludes at 4:30 PM unless otherwise directed. Please arrive early on the first day to sign-in and meet fellow attendees. If you register less than a week in advance of a class, please bring your confirmation letter. Business casual attire is appropriate.

To register, click on the "Book Now" button or please call (708) 246-0320

Seminar Schedule

May 13-16	Morristown, NJ	Morristown Offices ()
May 27-30	Washington, DC	Arlington Training Center  ()
June 17-20	Chicago, IL	Schaumburg Offices ()

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Payment is due prior to the conference.

Cancellation Policy.  Registrants may cancel up to fourteen days in advance of the seminar start date for a full refund, less administrative fees of $400.  Or, you may transfer your registration to another member of your company at no additional charge.  Registrants canceling within fourteen days of the seminar will receive training credit, less administrative fees of $400 toward any other Resource Center seminar.

In the unlikely event that a seminar must be cancelled, you will be notified at least two weeks prior to the seminar date.  Seminar provider is not responsible for losses due to cancellation including losses on advanced purchase airfares.  As seminars are cancelled for under-enrollment from time to time, we strongly recommend that registrants traveling by air purchase only refundable tickets.

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