Voice over IP (VoIP) and IP Telephony 2-day training seminar, $1,295

Overview

This telecommunications training course is designed for telecom managers, voice administrators, Internet administrators, intranet managers and administrators, network designers, carrier, ISP and vendor personnel.

By participating in this training seminar, you will:

• Explore the enabling technologies, standards, and applications for IP Telephony and voice-over-packet networks.
• Understand voice digitization over packet networks and review important standards such as H.323 and SIP.
• Analyze the advantages and disadvantages of circuit-switched vs. packet-switched voice networks.
• Explore the true potential of multimedia applications, combining voice, data, and video.
• Review which business applications justify the voice-over technologies.
• Understand the limitations of voice-over technologies, and avoid costly mistakes.
• Evaluate IP-PBX and IP phone features and products.
• Examine real world implementation, security and troubleshooting issues.
• Learn to tune networks and improve voice-over performance.
• See what the VOIP future will be including Voice over WLANs
• Review products, services, and recent developments from companies such as Cisco, Nortel, 3Com, Avaya, Siemens, Alcatel and NEC.

Atendees can also take this class back to back with:

VoIP II: Deploying VoIP in the Enterprise

Agenda

Packetized Voice Communications

• The VOIP/IPT Decision
• Digital Voice Technologies
• Voice over Packet Networks
• Standards for IP Voice
• Network Performance Requirements & QoS
• Internet Telephony Service Providers and Carriers

VOIP and IPT Justifications

• Reduced Cost/Staff
• Use Existing IP/Data Networks
• Reduce Moves, Adds, and Changes
• Web and CTI Integration
• Universal Desktop Device
• Converged Applications (Presence, CTI desktop)

Voice Network Requirements

• Voice Traffic Characteristics
• Bandwidth Utilization
• Isochronous Transmission
• Latency and Delay
• Packet Loss
• Affect on Voice Quality

Where Does VOIP/IPT Fit?

• The LAN and WAN Decisions
• Local / Campus
• Greenfield and Old Construction
• Long Distance / International
• Call Center

IPT and VOIP Standards

• Packetizing Voice
• Standards for Packet Voice
• Signaling Standards (H.323, SIP, MGCP, MEGACO, H.248)
• Which Signaling Standard(s) Will Dominate
• G.720 Series (Compression)
• Signaling Protocol Limitations
• Proprietary Approaches

Packet Network Technologies

• Switches vs. Routers
• Voice over Packet Networks
• IP Networks

IPT and VOIP Fundamentals

• VOIP and IPT Concepts
• Network Configuration (Call Server, Gateway, IP Phone, Router, LAN switch)
• Protocols (RTP, RTCP, TCP, UDP, IP, etc.)
• Testing for Delays and Loss
• Tuning and Protocols for Quality and Performance (QoS, CoS)
• Directory Issues

IP PBX Implementations

• Design and Cabling
• Ethernet Access and Protocol (802.3)
• H.323 Gatekeepers and Gateways
• IP Legacy Interoperability
• Technical Limitations (Quality, Scalability, Reliability)
• Tuning for Quality and Performance
• IP PBX Product Comparisons

IP Phone Offerings

• Legacy Support
• IP Phones
• Power over Ethernet (PoE)
• Softphones
• Web Phones

Voice over WLAN (VoWLAN)

• WLAN Standards 802.11a/b/g
• Network Planning and Design
• Roaming Considerations
• Performance and Saturation Issues
• Security Considerations (RF, 802.1x)
• Emerging Technologies

Securing VOIP/IPT Networks

• Operational Threats
• Usage and Application Vulnerabilities
• Internal vs. External Threats
• Data Network Security Solutions
• Firewalls, IDS and IPS Solutions
• VPN, IPSec, SSL and TLS Solutions

Setting Up an IP PBX Pilot

• Vendor Approaches
• Pilot Site Recommendations
• Implementation Issues
• Feedback and Planning
• What Can You Do?

What Else Is Coming?

• Reliability Issues
• Second Generation IPT
• VOIP Challenges and Drawbacks
• Market Direction

Acronym Glossary

References

Web Sites

Article Reprints

Registration Fees

The per student registration fee for this seminar is $1,295, and includes the seminar, course materials, and morning and afternoon refreshments. Also available for onsite presentation. Class begins at 9:00 AM and ends at 5:00 PM each day.

To register, click on the "Book Now" button or please call (708) 246-0320

Seminar Schedule

Apr 14-15	Chicago, IL	Hard Rock Hotel ()
June 16-17	San Francisco, CA	Hotel Milano ()

* This class precedes:

VoIP II: Deploying VoIP in the Enterprise

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Payment is due prior to the conference.  If payment is not received, a credit card hold will be required for participation.  This card will only be processed if payment has not been received within two weeks following the conference.

Cancellation Policy.  Registrants may cancel up to fourteen days in advance of the seminar start date for a full refund, less administrative fees of $300.  Or, you may transfer your registration to another member of your company at no additional charge.  Registrants cancelling within fourteen days of the seminar will receive credit, less administrative fees of $300, toward any other Resource Center seminar.  In the unlikely event that a seminar must be cancelled, you will be notified at least one week prior to the seminar date. Seminar provider is not responsible for losses due to cancellation including losses on advanced purchase airfares.

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