Overview

This hands-on training course will give you the crucial foundational skills to shift from being an individual contributor to a well-respected manager who can achieve team success and drive bottom-line performance.

Using guided role play, exercises, and skill practice sessions, you will discover how to adjust your leadership style and tackle new challenges. In-depth skills practice using the Situational Leadership® II model combined with interactive activities take you through the paces of motivation, delegation, coaching, communication, performance management, and leadership. You will be able to improve on key areas, play to your strengths, and get the best results from every member of your team.

This training course provides an introduction to Ken Blanchard's Situational Leadership® II - a model for developing people and a way for leaders to help their employees become self-reliant achievers. To be truly effective, leaders' styles must adapt to the skills and commitment of the people they want to influence. On some tasks, managers need to provide some people with a great deal of direction while other people may only require encouragement and appreciation to ensure the best results. Situational Leadership® II helps managers become more flexible and responsive to their employees' needs in order to increase retention and achieve greater productivity.

What You Will Learn

• Clearly articulate your role and responsibilities as manager
• Effectively manage the performance of your direct reports
• Capitalize on your employees' natural motivators for success
• Determine the best ways to communicate throughout your organization
• Learn and apply the principles of Situational Leadership® II
• Benefits and procedures of effective delegation
• Uncover your strengths as a coach

Who Should Participate

Management Skills for New Managers training course is ideal for those who are or will be responsible for managing staff or consultants, project managers, new supervisors, or any supervisor with less than 5 years of experience, new managers, associate project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers.

Agenda

1. Roles and Responsibilities of a New Manager

• Qualities and abilities required for effective management
• Your role and responsibilities as manager
• Transition from individual contributor to manager
• How to work effectively with a multigenerational workforce
• Managing remote teams and across the matrix

2. Performance Management

• Challenges to effective performance management
• Performance planning, facilitation, and evaluation
• Setting goals, providing effective feedback, and conducting alignment discussions

3. Effective Communications

• What effective communication really is
• The communication process
• Barriers that can cause derailment and misunderstanding
• Relative importance of face-to-face communication
• Five building blocks in managerial communication
• The right communication method for your communication goal
• Challenges and practices when communicating virtually

4. Situational Leadership® II: The Art of Influencing Others

• Develop people, value differences, and encourage more frequent and honest communication
• Develop your leadership style to grow competence and gain commitment from employees on their tasks
• Match your leadership style to the employee's developmental needs and task at hand

5. Coaching For Performance

• How coaching develops, enhances, and achieves goals
• Requirements and importance of coaching
• Practice coaching and correcting difficult and challenging behaviors
• Use the AMA Guide for managing a coaching discussion
• Differences between coaching and discipline

6. Motivating

• Motivation and your role in creating a motivational setting
• The cost of demotivation and disengagement
• Important elements of the motivational process
• Create your own practice for building a motivational climate

7. The Art of Delegating

• Types of delegation
• Benefits and challenges of delegation
• Recognize your comfort with delegation
• How to conduct an effective delegation conversation
• Practice your delegation skills

Registration Fees

Both classroom and virtual training formats are available.

The per student registration fee for this session is $2,195, and includes the seminar, course materials, and morning and afternoon refreshments.

Classroom training begins at 8:30 AM each day and concludes at 4:30 PM unless otherwise directed. Please arrive early on the first day to sign-in and meet fellow attendees. If you register less than one week in advance of a class, please bring your confirmation letter. Business casual attire is appropriate. For information on virtual training session start and stop times, refer to the course schedule below.

Register securely online with confidence or please call (708) 246-0320.

Seminar Schedule

Jan 11-13, '12	Washington, DC	Washington Executive Conference Center
Jan 18-20, '12	Chicago, IL	Chicago Executive Conference Center
Jan 18-20, '12	Denver, CO	Location to be Assigned
Jan 25-27, '12	Las Vegas, NV	Location to be Assigned
Jan 25-27, '12	Raleigh, NC	Location to be Assigned
Feb 1-3, '12	New York, NY	NY Executive Conference Center
Feb 6-8, '12	Chicago, IL	Chicago Executive Conference Center
Feb 8-10, '12	Atlanta, GA	Executive Conference Center
Feb 15-17, '12	San Francisco, CA	Executive Conference Center
Feb 22-24, '12	Los Angeles, CA	Location to be Assigned
Feb 22-24, '12	Washington, DC	Washington Executive Conference Center
Feb 27-29, '12	Boston, MA	Location to be Assigned
Feb 27-29, '12	Indianapolis, IN	Location to be Assigned
Feb 28-Mar 20, '12	2:00-5:00 PM ET	Virtual Classroom
Mar 5-7, '12	New York, NY	NY Executive Conference Center
Mar 12-14, '12	Houston, TX	Residence Inn
Mar 14-16, '12	San Francisco, CA	Executive Conference Center
Mar 19-21, '12	Chicago, IL	Chicago Executive Conference Center
Mar 19-21, '12	Cincinnati, OH	Location to be Assigned
Mar 19-21, '12	Philadelphia, PA	Location to be Assigned
Mar 26-28, '12	Seattle, WA	Location to be Assigned
Mar 26-28, '12	Washington, DC	Washington Executive Conference Center
Apr 2-4, '12	Denver, CO	Location to be Assigned
Apr 2-4, '12	New York, NY	NY Executive Conference Center
Apr 9-11, '12	Kansas City, KS	Holiday Inn Suites
Apr 11-13, '12	Atlanta, GA	Executive Conference Center
Apr 11-13, '12	Chicago, IL	Chicago Executive Conference Center
Apr 16-18, '12	San Francisco, CA	Executive Conference Center
Apr 18-20, '12	Dallas, TX	Crowne Plaza North
Apr 23-25, '12	Anaheim, CA	Location to be Assigned
Apr 23-25, '12	Washington, DC	Washington Executive Conference Center
Apr 25-27, '12	Phoenix, AZ	Location to be Assigned
Apr 30-May 2, '12	Boston, MA	Location to be Assigned
May 1-22, '12	2:00-5:00 PM ET	Virtual Classroom
May 2-4, '12	Chicago, IL	Chicago Executive Conference Center
May 2-4, '12	San Francisco, CA	Executive Conference Center
May 7-9, '12	Washington, DC	Washington Executive Conference Center
May 9-11, '12	Pittsburgh, PA	Location to be Assigned
May 16-18, '12	Raleigh, NC	Location to be Assigned
May 16-18, '12	Seattle, WA	Location to be Assigned
May 21-23, '12	Los Angeles, CA	Location to be Assigned
May 21-23, '12	New York, NY	NY Executive Conference Center
May 30-Jun 1, '12	Chicago, IL	Chicago Executive Conference Center
May 30-Jun 1, '12	Hartford, CT	Location to be Assigned
June 4-6, '12	Atlanta, GA	Executive Conference Center
June 6-8, '12	Washington, DC	Washington Executive Conference Center
June 11-13, '12	Memphis, TN	Location to be Assigned
June 13-15, '12	San Francisco, CA	Executive Conference Center
June 18-20, '12	New York, NY	NY Executive Conference Center
June 20-22, '12	Houston, TX	Residence Inn
June 25-27, '12	Cincinnati, OH	Location to be Assigned
July 10-31, '12	2:00-5:00 PM ET	Virtual Classroom

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