| Management and Leadership Skills for New
Managers 4-day training seminar, $2,295  |
 |
Overview
This management training course presents essential knowledge required to handle various communication and leadership challenges faced by a new manager. Being an effective leader requires not only excellent technical skills, but also interpersonal and management skills. The four day intensive training will prepare you to identify and utilize your unique leadership style, understand the attitudes and abilities of your employees, give proper feedback, be a good coach, build and maintain an effective team, and motivate.
By attending this training seminar you'll learn:
- The roles of a new manager
- Discover your responsibilities as a supervisor or new manager as they relate to planning, executing, and monitoring your duties
- Learn how to avoid micro-managing-the number one mistake of new managers
- Utilize the Myers-Briggs Personality Indicator to understand the 16 combinations of personality types.
- Gain an understanding of the communication loop and how to avoid obstacles to effective communication
- Gain the skills needed to master active listening
- Learn how to conduct performance reviews and provide effective feedback
Who Would Benefit
Management and Leadership Skills for New Managers training course is ideal
for those who are or will be responsible for managing staff or consultants;
project managers; new supervisors; or any supervisor with less than 5 years
of experience.
Agenda
1. Roles and Responsibilities of a New Manager
- Roles and responsibilities
- The three functions of management
- Avoiding micro-management
2. Leadership
- How to lead a team
3. Interpersonal Communications Skills
- Communications model
- Effective interpersonal communication
4. Effective Listening
- Listening with understanding
5. Performance Management
- How to give effective feedback
- Coaching
- Principles of performance management
- Discipline
6. Myers Briggs Personality Type Indicator
- Myers-Briggs Personality Type Indicator
- How the personality types work together
7. Dealing with Conflict
- Understanding conflict
8. Dealing with Difficult People
9. Creating and Managing Effective Teams
- Team building
- Effective and ineffective teams
- Team rules, roles, and behaviors
- Phases of team development
10. Motivation
- Motivating your under-performers
- How to motivate staff
11. Delegation
- Delegate menial tasks so they get done
- Delegate the tough, important jobs
12. Time Management and Priority Setting
- Negotiating priorities with your boss
- Learning to negotiate NO!
13. Stress Management
- Recognizing the signs and symptoms of stress
- Build a stress plan for work
Case Studies and Exercises
Case Study 1: Roles and Responsibilities of a New Manager
- Exercise 1: Management Skills Self Assessment
Case Study 2: Leadership
- Exercise 1: Leadership Orientation
- Exercise 2: Leadership Effectiveness Effective Leadership Scoring
- Exercise 3: Leadership
Case Study 3: Management Situations
Case Study 4: Interpersonal Gap
- Exercise 1: Gap Exercise
- Exercise 2: Your Own Gap
- Exercise 3: Interpersonal Communication Skills
Case Study 5: Effective Listening
- Exercise 1: Active Listening Quiz
Case Study 6: Performance Management
- Exercise 1: Performance Management Feedback #1
- Exercise 2: Performance Management Feedback #2
- Exercise 3: Coaching #1
- Exercise 4: Coaching #2
- Exercise 5: Performance Review Statements
Case Study 7: Motivation
- Exercise 1: Motivational Self-Assessment
- Exercise 2: Motivation
Case Study 8: Myers-Briggs Personality Type Indicator
- Exercise: Myers-Briggs Type Indicator
Case Study 9: Creating and Managing Effective Teams
- Exercise 1: Managing Teams
- Exercise 2: Wilderness Survival Case Study
- Exercise 3: Integrity Team Breakdown
Case Study 10: Dealing with Conflict
- Exercise 1: Conflict Management
Case Study 11: Dealing with Difficult People
- Exercise 1: Difficult People
Case Study 12: Time Management and Priority Setting
- Exercise 1: Time Temperaments
- Exercise 1 (cont.): Scoring Analysis to Time Temperaments
- Exercise 2: Managing Time Wasters
- Exercise 3: Time Management In-Basket
- Exercise 4: Time Management Chart
Case Study 13: Delegation
- Exercise 1: Delegation Case Study
- Exercise 2: Do You Need to Delegate More?
Case Study 14: Review: Back to Work Action Plans
- Exercise 1: Back to Work Action Plans
Registration Fee and What's
Included
The per student registration fee for this seminar is $2,295, and includes
the seminar, course materials, breakfast, and morning and afternoon refreshments.
Class begins at 8:30 AM each day and concludes at 4:30 PM unless otherwise directed. Please arrive early on the first day to sign-in and meet fellow attendees. If you register less than a week in advance of a class, please bring your confirmation letter. Business casual attire is appropriate.
To register, click on the "Book Now" button or please call (708) 246-0320
Class Schedule
| Sept 9-12 | Morristown, NJ | Morristown Offices
( ) |
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| Sept 16-19 | Washington, DC | Arlington Training Center
() |
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| Sept 23-26 | Orlando, FL | Microtek
() |
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| Oct 7-10 | Atlanta, GA | Atlanta Training Ctr
() |
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| Oct 14-17 | Chicago, IL | Schaumburg Offices
() |
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| Oct 21-24 | Boston, MA | Microtek
() |
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| Oct 28-31 | Los Angeles, CA | Microtek
() |
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| Nov 4-7 | San Jose, CA | Santa Clara Offices
() |
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| Nov 11-14 | New York, NY | New York Office
() |
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| Nov 24-27 | Toronto, ON | Toronto Center
() |
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| Dec 2-5 | San Francisco, CA | Microtek
() |
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| Dec 2-5 | Raleigh, NC | Cary Training Ctr
() |
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| Dec 9-12 | Dallas, TX | Irving training Ctr
() |
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| Dec 16-19 | Washington, DC | Arlington Training Center
() |
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| Dec 16-19 | Chicago, IL | Schaumburg Offices
() |
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| Jan 26-29, '09 | Toronto, ON | Toronto Center
() |
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| Feb 3-6, '09 | Atlanta, GA | Atlanta Training Ctr
() |
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| Feb 10-13, '09 | New York, NY | New York Office
() |
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| Feb 16-19, '09 | Washington, DC | Arlington Training Center
() |
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| Feb 23-26, '09 | San Jose, CA | Santa Clara Offices
() |
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| Mar 2-5, '09 | Chicago, IL | Schaumburg Offices
() |
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| Mar 10-13, '09 | Morristown, NJ | Morristown Offices
() |
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| Mar 16-19, '09 | Dallas, TX | Irving training Ctr
() |
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| Mar 17-20, '09 | Ottawa, ON | Ottawa Training Ctr
() |
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| Mar 24-27, '09 | Orlando, FL | Microtek
() |
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| Mar 30-Apr 2, '09 | Toronto, ON | Toronto Center
() |
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| Mar 31-Apr 3, '09 | Raleigh, NC | Cary Training Ctr
() |
Click here to learn about
,
dates & locations
Payment is due prior to the seminar.
Cancellation Policy. Registrants may cancel up to fourteen days in advance of the seminar start date for a full refund, less administrative fees of $400. Or, you may transfer your registration to another member of your company at no additional charge. Registrants canceling within fourteen days of the seminar will receive training credit, less administrative fees of $400 toward any other Resource Center seminar.
In the unlikely event that a seminar must be cancelled, you will be notified at least two weeks prior to the seminar date. Seminar provider is not responsible for losses due to cancellation including losses on advanced purchase airfares. As seminars are cancelled for under-enrollment from time to time, we strongly recommend that registrants traveling by air purchase only refundable tickets.
Seminar agenda subject to
change.
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