Understanding Networking Fundamentals
5-day training seminar, $2,995
5-day virtual live training course, $2,995
RCCSP
  Professional
    Education
       Alliance

Overview

In this hands-on training course, participants will cover the basics of data networking and practice new skills with leading-edge technologies from Cisco, Juniper, ADTRAN, HP, Dell, and Microsoft.

With a strong foundation and an understanding of basic network functions, standards, and protocols, attendees will be prepared to tackle advanced networking concepts and technologies including TCP/IP, network security, wireless integration, and Voice over IP.

What You Will Learn

  • How switches and routers interconnect using multiple vendors' equipment
  • IP addressing and how to create subnets
  • How TCP/IP works and is configured on various devices
  • To capture and view network traffic using a protocol analyzer
  • The various wireless network options available
  • Basic security and firewall issues
  • How Ethernet works and how all of the various forms can be connected
  • The basics of layered network protocols
  • The difference between logical and physical network segments
  • How to install Cat 5e UTP and fiber optic cables
  • How VLANs function
  • When and how to use NAT
  • Function of various routing protocols such as RIP, IGRP, and OSPF
  • An overview of WAN technologies
  • Functions of NetBIOS and NetBEUI
  • Benefits and issues of Instant Messaging

Who Should Participate

This training is ideal for anyone who wishes to gain a solid networking foundation in a real-world, multi-vendor environment or take the first step in preparing for a career as an IT professional.

Agenda

1. Network Overview

  • Defining a Network
    • Reasons to Use a Network
  • Network Components
    • End Devices
    • Operating Systems
    • Network Infrastructure
    • Network Types
    • Network Services

2. Network Functions and Standards

  • Generic Network Functions
  • Standards Organizations
    • Institute of Electrical and Electronics Engineers (IEEE)
    • Common WAN Serial Interface Standards
  • Internet Organizations
    • Internet Standards Process
  • OSI Model Overview
    • Layer 1: Physical Layer
    • Layer 2: Data Link Layer
    • Layer 3: Network Layer
    • Layer 4: Transport Layer
    • Layer 5: Session Layer
    • Layer 6: Presentation Layer
    • Layer 7: Application Layer
  • TCP/IP Model

3. Local Signaling Media

  • Serial Cabling Specifications
    • Media Interface Specifications
    • DCE and DTE Specifications
  • Twisted-Pair Cabling Specifications
    • Cable Runs
    • Unshielded Twisted Pair Cabling
    • Half-Duplex and Full-Duplex Operation
    • Seven Keys to Successful UTP Wiring
  • Fiber Optic Cabling Systems
    • Fiber Optic Cabling Types
  • Wireless Networking Systems
    • Wireless Network Preparation
    • Cellular Modem

4. Ethernet

  • Network Overview
    • Network Interface Cards
    • Ethernet Adressing
  • Ethernet Connectivity Standards
    • 10 Mbps Ethernet Connectivity Options
    • 100 Mbps Ethernet Connectivity Options
    • Gigabit Ethernet Overview
    • 10 Gigabit Ethernet Connectivity Options
    • 40 Gigabits and 100 Gigabits
  • Ethernet Version II Frame Structure
    • Ethernet Type Field
    • IEEE 802.3 with 802.2 Frame Format
    • Captured Frame Displayed by a Protocol Analyzer
  • Ethernet Equipment Overview
    • Ethernet Ports and Connectors
    • Ethernet Switches
    • Routers
    • Integrating 10, 100, and 1,000 Mbps and 10 Gbps Ethernet
  • Ethernet Performance Issues

5. Switching

  • Switching Overview
    • Current Switch Installations
  • Switch Operation Overview
    • The Learning Process
    • The Flooding Process
    • The Forwarding and Filtering Process
    • The Flooding Process Part 2
    • Switch Loop Problems
  • Switch Configuration
    • Port Security
  • Spanning Tree Algorithm Overview
    • STA Root Switch Election
    • STA Path Selection
    • Spanning Tree Timers
    • STA Self-Healing Ability
  • VLAN Overview
    • VLAN Configuration
    • VLAN Operation
    • VLANs on Multiple Switches
  • Switch Troubleshooting

6. Logical Addressing

  • Logical Address Overview
  • Binary Numbering
    • Converting Binary to Decimal
    • Converting Decimal to Binary
    • Conversion Practice
  • Dotted Decimal Notation
  • Logical Address Types
  • Class-Based Addressing
    • Network-Specific Addresses
  • Reserved Addresses
  • Private Addresses
  • Network Masking
  • Classless Addressing

7. Address Resolution Protocol (ARP)

  • Address Resolution Overview
  • ARP Process
    • ARP Messages
  • ARP Cache
    • Duplicate MAC Addresses
  • Gratuitous ARP
  • Proxy ARP
  • ARP Restrictions
    • ARP Command

8. Network Layer Process

  • Logical Addressing
    • Network Loop Handling
    • Routing Decision-Making
    • Path Control
    • Multicast Management
  • Communication Flexibility
    • Multiplexing
    • Data Length Management
  • Quality of Service
    • Data Receipt Verification
  • Diagnostics
    • Logical Error Reporting

9. Subnetting

  • Subnetting Overview
    • Communication Between Hosts
    • IP Address and Mask
  • Subnetting Basics
    • Subnet Rules
    • Subnetting Decisions
    • Four Key Addresses
  • Case Study
    • Onageristic Analysis Inc.
    • Masking for Subnets
    • Masking for Interfaces
    • Headquarters Addressing
    • East Addressing
    • West Addressing
    • WAN Addressing

10. Routing

  • Routing Overview
    • Logical Segmentation
  • Static Links vs. Dynamic Routing
  • Router Configuration Overview
    • Routing Protocols
    • Routing Metrics
    • Routing Decisions
  • Routing Protocol Operation
    • Routing Information Protocol
    • RIP Routing Tables
    • Open Shortest Path First (OSPF)
    • Enhanced Interior Gateway Routing Protocol (EIGRP)
    • Border Gateway Protocol (BGP)

11. WAN Overview

  • WAN Overview
    • Telecommunications Infrastructure
    • Connection Types: PVC and SVC
    • WAN Technologies
  • WAN Circuit-Switching
    • Wide Area Transmission Rates
    • SONET
    • Leased Lines
  • WAN Packet-Switching
    • Packet-Switching Networks
    • Metro/Carrier Ethernet
    • X.25 Overview
    • Frame Relay Overview

12. Host-to-Host Handling

  • Process Identification
    • Application Port Numbering
    • Temporary Ports
    • Port Address Translation
  • Connectionless Functions
    • Connectionless Support
  • Connection-Based Functions
    • Connection Handshake
    • Connection Shutdown

13. Supporting Processes

  • Overview
  • Dynamic Host Configuration Protocol (DHCP)
    • Four-Step IP Addressing Process
  • Domain Name System (DNS)
    • Top-Level Domains
    • Country Domains
    • Dynamic DNS
  • ICMP Overview
    • The ping Command
    • Variation Reports

14. Net BIOS and Net BEUI

  • A Historical Perspective
    • What is NetBIOS?
    • NetBIOS Services
    • NetBIOS vs. NetBEUI
    • NetBIOS over TCP/IP
  • Server Message Block
    • SMB Security
  • NetBIOS Limitations
    • The net Commands
    • The nbtstat Command

15. Security

  • Network Security Overview
    • Network Security Assessment
    • Attack Types
    • Hackers and Attackers
    • Authentication
    • Encryption
    • Intrusion Detection Systems
  • Content Filtering
    • Firewalls
    • Personal Firewalls
    • Packet Filters
    • Proxy Servers
    • Stateful Inspection Firewalls
  • Security Levels
    • Single-Layer Protection
    • Double-Layer Protection
    • Triple-Layer Protection
  • Virtual Private Networks (VPNs)
  • Develop a Security Plan
    • Vulnerability Assessment

16. User and Manager Processes

  • User and Manager Processes Overview
  • Terminal Emulation
  • File Transfer
    • Connection-Based File Transfer
    • Connectionless File Transfer
  • E-Mail
    • Sending E-Mail
    • Retrieving E-Mail
  • Web Browsing
    • Uniform Resource Locator
  • Network Management

17. Wireless LANs

  • Overview
    • Wireless LAN Components
    • Wireless Design Issues
  • Wireless LAN Standards
    • IEEE 802.11a
    • IEEE 802.11b
    • IEEE 802.11g
    • IEEE 802.11n
    • Wi-Fi Alliance
  • Wireless Security
    • Basic Security Steps
    • Wired Equivalent Privacy
    • Wi-Fi Protected Access
    • Wi-Fi Protected Access 2
  • Standard Optional Solutions
    • Cellular Wi-Fi Router

18. Instant Messaging

  • Instant Messaging Overview
    • Integrated Communications
    • Presence Awareness
    • Security Issues
  • Sarbanes-Oxley (SOX) Act
  • Standards
    • SIMPLE
    • XMPP
  • Short Message Service
    • SMS Center
  • Enhanced Messaging Service
  • Multimedia Messaging Service
  • Potential Future

19. Networking Advances

  • Internet Protocol version 6 (IPv6)
    • IPv6 Addressing
    • Internet2
  • What is Unified Communications?
    • UC Components
    • Unified Messaging
    • Presence
    • Web Conferencing
    • Voice over Internet Protocol (VoIP)
  • Voice over IP (VoIP)
    • Uses for VoIP
    • Why VoIP Instead of Traditional Voice?
  • IPTV
    • Streaming
    • Protocol Decisions

Dates, Locations and Registration

Recommended Follow-on Courses:

TCP/IP Networking

Home

Training & Certification:
   w Call Center
   w IT Support Center
   w ITIL
   w Help Desk

   w Telecom

Call Center Operations
Technical Support
Call Center Technology
Online Support
Customer Satisfaction
Knock Your Socks Off
Help Desk Institute
Telecom Books
Communication Skills
Call Center Monitoring
Metrics / Benchmarking
CRM
Hiring & Retention
Outbound Telesales
Novelty Gifts & Humor
Half-Priced Books

Subject Index
Catalog Index

Shipping Options
About Us
Contact Us

Labs

Lab 1: Network Equipment

Lab 2: Simple Networking with Ethernet

Lab 3: Elementary Protocol Analysis

Lab 4: Exploring Layer 2 Switching

Lab 5: Logical Addressing

Lab 6: ARP Processing

Lab 7: Subnetting

Lab 8: Routing

Lab 9: IP Header Analysis

Lab 10: TCP Operation

Lab 11: DHCP Operation and Analysis

Lab 12: DNS

Lab 13: Internet Control Message Protocol

Lab 14: Network Security

Lab 15: User Processes

Registration Fees

Both classroom training and virtual live training formats are available.

The per student registration fee for the hands-on classroom session is $2,995, and includes the seminar, course materials, and morning and afternoon refreshments.

The registration fee for virtual training session is $2,995.

Classoom training begins at 8:30 AM each day and concludes at 4:30 PM unless otherwise directed. Please arrive early on the first day to sign-in and meet fellow attendees. If you register less than one week in advance of a class, please bring your confirmation letter. Business casual attire is appropriate. For information on virtual training session start and stop times, refer to the course schedule below.

Register securely online with confidence or please call (708) 246-0320.

Seminar Schedule
Mar 2-6, 2015 Washington, DC Arlington Offices
Mar 2-6, 2015 8:30 AM-4:30 PM ET Virtual Classroom
Mar 9-13, 2015 Houston, TX TX Training and Conference Center
Mar 9-13, 2015 10:30 AM-6:30 PM ET Virtual Classroom
Mar 16-20, 2015 Chicago, IL Schaumburg Offices
Mar 16-20, 2015 9:30 AM-5:30 PM ET Virtual Classroom
Mar 23-27, 2015 Dallas, TX Irving Training Center
Mar 23-27, 2015 9:30 AM-5:30 PM ET Virtual Classroom
Mar 30-Apr 3, 2015 Los Angeles, CA Microtek
Mar 30-Apr 3, 2015 11:30 AM-7:30 PM ET Virtual Classroom
Apr 6-10, 2015 Atalnta, GA Atlanta Offices
Apr 6-10, 2015 8:30 AM-4:30 PM ET Virtual Classroom
Apr 13-17, 2015 San Jose, CA Santa Clara Offices
Apr 13-17, 2015 11:30 AM-7:30 PM ET Virtual Classroom
Apr 20-24, 2015 Raleigh, NC Cary Training Center
Apr 20-24, 2015 8:30 AM-4:30 PM ET Virtual Classroom
Apr 27-May 1, 2015 Washington, DC Arlington Offices
Apr 27-May 1, 2015 8:30 AM-4:30 PM ET Virtual Classroom
May 4-8, 2015 11:30 AM-7:30 PM ET Virtual Classroom
May 11-15, 2015 Columbia, MD Bridge Education
May 11-15, 2015 8:30 AM-4:30 PM ET Virtual Classroom
May 18-22, 2015 Atalnta, GA Atlanta Offices
May 18-22, 2015 Morristown, NJ Morristown Offices
May 18-22, 2015 8:30 AM-4:30 PM ET Virtual Classroom
May 25-29, 2015 9:30 AM-5:30 PM ET Virtual Classroom
June 1-5, 2015 Chicago, IL Schaumburg Offices
June 1-5, 2015 New York, NY New York Offices
June 1-5, 2015 8:30 AM-4:30 PM ET Virtual Classroom
June 8-12, 2015 Dallas, TX Irving Training Center
June 8-12, 2015 9:30 AM-5:30 PM ET Virtual Classroom
June 15-19, 2015 Los Angeles, CA Microtek
June 15-19, 2015 8:30 AM-4:30 PM ET Virtual Classroom
June 22-26, 2015 Boston, MA Microtek
June 22-26, 2015 8:30 AM-4:30 PM ET Virtual Classroom
July 6-10, 2015 Raleigh, NC Cary Training Center
July 6-10, 2015 San Jose, CA Santa Clara Offices
July 13-17, 2015 Washington, DC Arlington Offices
July 27-31, 2015 Houston, MA TX Training and Conference Center
Aug 3-7, 2015 Chicago, IL Schaumburg Offices
Aug 17-21, 2015 Morristown, NJ Morristown Offices
Aug 24-28, 2015 Atlanta, GA Atlanta Offices
Aug 31-Sept 4, 2015 New York, NY New York Offices
Sept 14-18, 2015 San Jose, CA Santa Clara Offices
Sept 21-25, 2015 Washington, DC Arlington Offices
Sept 28-Oct 2, 2015 Dallas, TX Irving Training Center

More Training and Certification Courses

See the complete calendar of RCCSP Professional Education Alliance Telecom & Network Training dates and locations.


Terms & Conditions

Seminar provider is not responsible for losses due to cancellation. In all circumstances, seminar provider's liability shall be limited to fees received.

Seminar agenda and assigned instructors are subject to change.

Public Training Terms & Conditions

Payment is due prior to the seminar.

Public seminar cancellation policy.  Registrants may cancel up to fourteen days in advance of the seminar start date for a full refund, less administrative fees of $500.  Or, you may transfer your registration to another member of your company at no additional charge.  Registrants canceling within fourteen days of the seminar will receive training credit, less administrative fees of $500 toward any other Resource Center seminar.

In the unlikely event that a seminar must be cancelled by seminar provider due to unavoidable circumstances, you will be notified at least two weeks prior to the seminar date, and your payment will be refunded.  Seminar provider is not responsible for losses due to cancellation including losses on advanced purchase airfares.  We strongly recommend that attendees traveling by air to attend the seminar purchase only refundable tickets.Become a certified callcenter manager