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Until recently, integrating the power of the desktop PC with the accessibility of the telephone, to build applications such as voice mail, fax-on-demand, and touch tone data retrieval, was reserved for a select few.  But, when Microsoft unveiled Visual Basic, the development tools industry was turned upside down with its remarkable features:

• An easy-to-use graphical environment
• An industry standard basic language
• A completely open architecture for third-party add-on components
• Unparalleled data access
• No runtime fees

Now this revolution is sweeping the telephone industry as developers begin to realize that they can develop telephony applications in Windows. Today...

• Over a million people already use Visual Basic
• Telephony is a key technology is Windows development
• You can easily build custom Windows telephony applications
• Windows is poised to become the platform of choice for telephony development

Read Visual Basic Telephony and you will understand why.

Table of Contents

Chapter 1 - Introduction to Computer Telephony

• What is computer telephony?
• How do I get started?

Chapter 2 - Windows and Telephony

• Why Windows?
• Connectivity Options
• WOSA
• Windows development tools
• Multitasking
• Graphical User Interface
• The future of Windows

Chapter 3 - Visual Basic

• The Visual Basic environment
• The Visual Basic language
• Data access
• Other Visual Basic facilities
• Third-party support
• Visual Basic and telephony APIs

Chapter 4 - Telephony Concepts

• How a telephone circuit works
• Establishing a connection
• Advanced telephony
• General systems issues

Chapter 5 - Developing Telephony Applications

• Examples of computer telephony
• Elements of a telephony application
• Telephony user interface guidelines
• Monitoring and logging calls
• Faxing
• Handling multiple telephone lines
• Testing

Chapter 6 - Visual Voice

• The Visual Voice customer controls
• Using the Voice Workbench
• Other components
• Visual Voice versions

Chapter 7 - TAPI in Depth

• Introduction to TAPI
• TAPI architecture
• Programming TAPI applications

Chapter 8 - Telephony Hardware

• Voice processing boards
• Fax modem manufacturers
• TAPI service providers
• Switching solutions
• Other hardware
• Testing systems