Seminar Fees:  

$1,695 USD (plus applicable VAT or GST)

* Seminars in non-USA locations are subject to GST/VAT taxes.

Select a payment option:

Pay by credit card
      Card:                     American Express         Visa         Mastercard
      Card number:         Exp. date:
      Cardholder Name:

Will fax company Purchase Order # to 708-246-0251.*

Will mail check payable to "Resource Center for Customer Service Professionals" to P.O. Box 401, Western Springs, IL 60558.*

 * Payment required minimum one business day prior to start of seminar. A credit card hold will be required on purchase orders.  The card will not be charged unless payment is not received within two weeks following the seminar.  

Now, select your free* gift for registering from the Resource Center Web Site!

Customer Retention
Coaching for World Class Customer Support, by Mia S. Melanson
Coaching for Improved Work Performance, by Ferdinand F. Fournies
Revolutionizing Support Staff Training, by Loretta Weiss-Morris
Coaching Knock Your Socks Off Service, by Kristin Anderson and Ron Zemke

* Normal shipping and handling fees apply