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Seminar Venue:

Global Training Center
1 State Street Plaza
23rd Floor
New York City, NY 10004
Tel: 212-944-1615


The training center is conveniently located in the downtown financial district at the tip of the island opposite the Staten Island ferry terminal and Bowling Green Park just behind the historic Customs House.
  • From Port Authority/ Penn Station Take the 1 train local to South Ferry. About 3 blocks east to State Street.
  • From Grand Central: Take the 4/5/6 trains to Bowling Green Station. About 2 blocks to State Street.
  • From New Jersey PATH train to World Trade Center up (E) to Broadway, down(S) to Custom House, just behind Custom House.
  • Ferry Service available to Financial district from both Jersey City and Hoboken and Wehawken.
  • From Midtown Manhattan: Take the R or W Local to Whitehall St. directly across from State Street. Take the 2/3 to Wall Street about 5 blocks to State Street.
  • From Brooklyn- Take R, W to Whitehall, across from State Street, take J,Z to Broad Street, about 5 blocks to State Street. 2or 3 train to Wall Street 5 blocks to State Street.
  • From Queens- Take 7 train to Grand Central Terminal switch to 4/5/6 to Bowling Green.


Driving to NYC is strongly discouraged. There is a Kinney Parking Garage, nearby, at 19 Cliff St. near the Brooklyn Battery Tunnel exit, Ph: 212-285-9457. Public transportation is suggested.

Nearby Accommodations:

Wall Street Inn
9 S William St, New York, NY
Tel: 212-747-1500 (0.24 miles away)

Ritz-Carlton-NY Battery Park
2 West St, New York, NY
Tel: 212-344-0800 (0.29 miles away)

The Resource Center for Customer Service Professionals
PO Box 401, Western Springs, IL  60558
Tel: (708) 246-0320   Fax: (708) 246-0251  

Copyright © 1997-2009 Resource Center for Customer Service Professionals.  All rights reserved.
Last modified March 25, 2009