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Seminar Venue:

Sheraton Inner Harbor
300 South Charles Street
Baltimore, MD 21201
Tel: (410) 962-8300


Directions:

Baltimore Washington International Airport or Interstate 95:

Take Interstate 95 North to Interstate 395, which is 2.5 miles after crossing Interstate 695. Travel north 1 mile on I-395N and continue onto Howard Street proceed .2 miles and turn right onto Pratt Street proceed .2 miles then turn right onto Charles Street proceed .2 miles and the hotel is on the right.

From North:

Take Interstate 95 South through the Fort McHenry Tunnel to Interstate 395 North. Follow I-395N for 1 mile, continue on to Howard Street and turn right on Pratt Street. Turn right on Charles Street and the hotel is on the right.

From West:

Take Interstate 70 East to I-695 South (Exit #91, Outer Loop). Travel 4.5 miles to I-95 North (Exit #11). Travel 2.5 miles to I-395 North and continue on to Howard Street. Turn right onto Pratt Street, right onto Charles Street and the hotel is on the right.


Nearby Accommodations:

Sheraton
300 S Charles Street
Baltimore, MD
Tel: (410) 962-8300

Baltimore Marriott Inner Harbor
110 South Eutaw Street
Baltimore, Maryland 21201
Tel: (410) 962-0202

Renaissance Harborplace Hotel
202 East Pratt Street
Baltimore, MD 21202
Tel: ( 410) 547-1200

Hyatt Hotels & Resorts
300 Light Street
Baltimore, MD
Tel: (410) 528-1234


The Resource Center for Customer Service Professionals LLC
PO Box 401, Western Springs, IL  60558
Tel: (708) 246-0320   Fax: (708) 246-0251  

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Last modified January 1, 2008