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Seminar Venue:

Mt. Washington Conference Center
5801 Smith Avenue, Suite 1100
Baltimore, MD  21209
Tel: (410) 735-7964


Directions:

From Baltimore Suburbs East or West:
  1. Take I-695 to Exit 23 ( I-83 South).  

  2. Take Exit 10 (Northern Parkway). Take Northern Parkway East.

  3. Turn left at the light onto Falls Road.

  4. Turn left at the light onto Kelly Avenue.

  5. Veer right onto Greely Avenue.

  6. Head straight into the Mt. Washington Conference Center.

  7. Follow driveway; turn at the second left and park in guest parking lot. Enter the building marked Mt. Washington Conference Center.

From Baltimore City:

Take I-83 North to Exit 10 (Northern Parkway East). Follow steps 3 - 7 from above directions.

From BWI Airport:

Take I-295 North to I-695 North (toward Towson) to I-83 South. Follow steps 2 - 7 from above directions.

From Washington DC:

Take I-495 North to I-95 North (toward Baltimore).  Take I-95 North to I-695 North (toward Towson) to I-83 South.  Follow steps 2 - 7 from above directions.

From Philadelphia/New York:

Take I-95 South (toward Baltimore). Take I-695 (toward Towson) to I-83 South. Follow steps 2 - 7 from above directions.


Nearby Accommodations:

Mt. Washington Conference Center
5801 Smith Avenue, Suite 1100
Baltimore, MD  21209
Tel: (410) 735-7964


The Resource Center for Customer Service Professionals
PO Box 401, Western Springs, IL  60558
Tel: (708) 246-0320   Fax: (708) 246-0251  

Copyright © 2005  Resource Center for Customer Service Professionals.  All rights reserved.
Last modified March 25, 2005