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On-Line Seminar Registration Form for
Developing and Maintaining Effective Service Level Management


Name:     
Title:        
Company:
Address:  
Address:  
City:         State: Country Zip:
Phone:     Fax: Email:

Select a location:

February 8-9, 2006 - Ft. Lauderdale, FL, ITSM Training Center, (954) 491-3442

Seminar Fees:  

$1,195.00

Select a payment option:

Pay by credit card
      Card:                     American Express         Visa         Mastercard
      Card number:         Exp. date:
      Cardholder Name:

Will fax company Purchase Order # to 708-246-0251.*

Will mail check payable to "Resource Center for Customer Service Professionals" to P.O. Box 401, Western Springs, IL 60558.*

 * Payment required minimum one business day prior to start of seminar. A credit card hold will be required on purchase orders.  The card will not be charged unless payment is not received within two weeks following the seminar.  

Now, select your free* gift for registering from the Resource Center Web Site!

Managing Unresolved Service Requests
How to Survive Call Volume Spikes
Managing the Implementation of New Support Systems
Marketing the Help Desk to Senior Managers and Customers
How to Select and Use Outsource Services for Your Help Desk
How to Establish and Maintain Service Level Agreements
Stop Being a Victim!

* Normal shipping and handling fees apply



The Resource Center for Customer Service Professionals
PO Box 401, Western Springs, IL  60558
Tel: (708) 246-0320   Fax: (708) 246-0251  

Copyright © 2001-2004  Resource Center for Customer Service Professionals.  All rights reserved.
Last modified  November 10, 2005