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On-Line Seminar Registration Form for
Knowledge Management for Practitioners


Name:     
Title:        
Company:
Address:  
Address:  
City:         State: Country Zip:
Phone:     Fax: Email:


Select a location:

March 17, 2003 - Las Vegas, The Venetian Resort, (702) 414-1000


Seminar Fees:  

$695 - One-day session
$1,095 - Two-day session

Select a payment option:

Pay by credit card
      Card:                     American Express         Visa         Mastercard
      Card number:         Exp. date:
      Cardholder Name:

Will fax company Purchase Order # to 708-246-0251.*

Will mail check payable to "The Resource Center" to P.O. Box 401, Western Springs, IL 60558.*

 * Payment of the purchase order is required prior to start of the seminar.  A credit card hold will be required for attendance if payment is not expected to arrive at the Resource Center offices prior to the seminar.  The credit   card will not be charged unless payment is not received within two weeks following the seminar.  Do not bring payment checks to the seminar.  


Now, select your free gift for registering from the Resource Center Web Site!

Knowledge Management
Managing the Implementation of New Support Systems
How to Establish and Maintain Service Level Agreements
How to Survive Call Volume Spikes
Effective Information Gathering Techniques
Managing Unresolved Service Requests
Marketing the Help Desk
How to Select and Use Outsource Services

* Normal shipping and handling fees apply.


The Resource Center for Customer Service Professionals
PO Box 401, Western Springs, IL  60558
Tel: (708) 246-0320   Fax: (708) 246-0251  

Copyright © 1999-2003  Resource Center for Customer Service Professionals.  All rights reserved.
Last modified  January 22, 2003