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Seminar Fees:  

$1,095

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Pay by credit card
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Will fax company Purchase Order # to 708-246-0251.*

Will mail check payable to "The Resource Center" to P.O. Box 401, Western Springs, IL 60558.*

 * Payment required minimum one business day prior to start of seminar.  A credit card hold will be required on purchase orders.  The card will not be charged unless payment is not received within two weeks following the seminar.  

Now, select your free gift for registering from the Resource Center Web Site!

Overcoming Overwhelm: Thirty Days to Less Stress
Building Bridges: Using Thinking Styles to Facilitate Communication
Optimizing Stress in the Support Center
How to Handle Difficult Customers
Effective Information Gathering Techniques
Understanding Customer Competence Levels
Effective Telephone Communication Skills
Customer Service Skills for Technical Support Professionals
Managing Stress: A Guide for Customer Support Professionals
Glossary of Help Desk Terms

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