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On-Line Seminar Registration Form for
Knowledge Management Training and Certification


Name:     
Title:        
Company:
Address:  
Address:  
City:         State: Country Zip:
Phone:     Fax: Email:


Select a location:
November 29-30, 2005 - Houston, TX, Crown Plaza, (713) 739-8800
December 1-2, 2005 - Atlanta, GA, Courtyard Perimeter, 404-843-2300
December 6-7, 2005 - Chicago, IL, Palmer House Hilton, (312) 726-7500
December 15-16, 2005 - Americus, GA, Americus STI, 229-928-4223
January 11-12, 2006 - Irvine, CA, Embassy Suites, (949) 553-8332
January 25-26, 2006- Washington, DC, Crowne Plaza Airport, (703) 416-1600
February 23-24, 2006 - New York, New York Offices, (212) 447-6100
March 22-23, 2006 - Atlanta, GA, Location to be Announced
April 5-6, 2006 - Dallas, TX, Marriott Quorum, (972) 661-2800
April 24-25, 2006 - Orlando, FL, Peabody Hotel, (407) 352-4000
May 3-4, 2006 - Boston, MA, Location to be Announced
May 24-25, 2006 - Irvine, CA, Embassy Suites, (949) 553-8332
June 14-15, 2006- Washington, DC, Crowne Plaza Airport, (703) 416-1600
July 10-11, 2006 - Toronto, ON, Novotel Hotel, (416) 733-2929


Seminar Fees:  

$1,255.50 for online credit card registration
$1,395

Select a payment option:

Pay by credit card
      Card:                     American Express         Visa         Mastercard
      Card number:         Exp. date:
      Cardholder Name:

Will fax company Purchase Order # to 708-246-0251.*

Will mail check payable to "The Resource Center" to P.O. Box 401, Western Springs, IL 60558.*

 * Payment of the purchase order is required prior to start of the seminar.  A credit card hold will be required for attendance if payment is not expected to arrive at the Resource Center offices prior to the seminar.  The credit   card will not be charged unless payment is not received within two weeks following the seminar.  Do not bring payment checks to the seminar.  


Now, select your free gift for registering from the Resource Center Web Site!

Knowledge Management
Customer Retention
An Abbreviated Guide to Incoming Call Center Terms
Elements of Email Style
Managing People
Attracting and Rewarding Outstanding Employees
Microsoft Internet & Networking Dictionary
"When supporting the customer YOU ARE the company" ceramic coffee mug
"It takes months to get a new customer, moments to lose one" ceramic coffee mug
"Today, product is a commodity. High Quality Service is our differentiating feature" ceramic coffee mug

* Normal shipping and handling fees apply.


The Resource Center for Customer Service Professionals
PO Box 401, Western Springs, IL  60558
Tel: (708) 246-0320   Fax: (708) 246-0251  

Copyright © 1999-2005  Resource Center for Customer Service Professionals.  All rights reserved.
Last modified  November 9, 2005