Seminar Fees:  

$995
$845.75 - registered for both this class and Communicating the Value of the Call Center Across the Organization

* Seminars in Canada are subject to 7% tax

Select a payment option:

Pay by credit card
      Card:                     American Express         Visa         Mastercard
      Card number:         Exp. date:
      Cardholder Name:

Will fax company Purchase Order # to 708-246-0251.*

Will mail check payable to "Resource Center for Customer Service Professionals" to P.O. Box 401, Western Springs, IL 60558.*

 * Payment required minimum one business day prior to start of seminar. A credit card hold will be required on purchase orders.  The card will not be charged unless payment is not received within two weeks following the seminar.  

Now, select your free* gift for registering from the Resource Center Web Site!

Principles of Effective Leadership for the Support Organization
How to Give Meaningful Feedback to Increase Motivation & Productivity
Coaching for World Class Customer Support
Coaching Knock Your Socks Off Service
Managing Knock Your Socks Off Service
Coaching for Improved Work Performance
Difficult People at Work
Delivering Legendary Customer Service

* Normal shipping and handling fees apply