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Seminar Fees:  

$1,095.00

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Will fax company Purchase Order # to 708-246-0251.*

Will mail check payable to "The Resource Center" to P.O. Box 401, Western Springs, IL 60558.*

 * Payment required minimum one business day prior to start of seminar.  A credit card hold will be required on purchase orders.  The card will not be charged unless payment is not received within two weeks following the seminar.  

Now, select your free* gift for registering from the Resource Center Web Site!

The Help Desk Contribution to Corporate Benchmarking
Maximizing Call Center Performance
Using Service Goals & Metrics to Improve Help Desk Performance
How to Measure Customer Satisfaction
How to Design and Write Effective Customer Satisfaction Surveys
Principles of Effective Leadership for the Support Organization
Coaching for World Class Customer Support

* Normal shipping and handling fees apply