Seminar Fees:  

$695 USD

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Will wire funds. Please e-mail me funds transfer information.

* Payment required minimum one business day prior to start of seminar. A credit card hold will be required on purchase orders.  The card will not be charged unless payment is not received within two weeks following the seminar.

Now, select your free gift* for registering from the Resource Center Web Site!

Smile Training Isn't Enough, by Rich Gallagher
Coaching for World Class Customer Support, by Mia S. Melanson
Coaching Knock Your Socks Off Service, by Kristin Anderson and Ron Zemke
Call Center Dictionary, by Madeline Bodin & Keith Dawson
Call Center Savvy, by Keith Dawson
Maximizing Call Center Performance, by Madeline Bodin

* Normal shipping and handling fees apply