Name:     
Title:        
Company:
Address:  
Address:  
City:         State: Country Zip:
Phone:     Fax: Email:

Seminar Fees:  

$1,995.00 - only one attendee

Select a payment option:

Pay by credit card
      Card:                     American Express         Visa         Mastercard
      Card number:         Exp. date:
      Cardholder Name:

Will fax company Purchase Order # to 708-246-0251.*

Will mail check payable to "The Resource Center" to P.O. Box 401, Western Springs, IL 60558.*

 * Payment required minimum one business day prior to start of seminar.  A credit card hold will be required on purchase orders.  The card will not be charged unless payment is not received within two weeks following the seminar.  

Now, select your free* gift for registering from the Resource Center Web Site!

Customer Retention
Why Web-Based Customer Support?
An Abbreviated Guide to Incoming Call Center Terms
Elements of Email Style
Managing People
Attracting and Rewarding Outstanding Employees
Microsoft Internet & Networking Dictionary
"When supporting the customer YOU ARE the company" ceramic coffee mug
"It takes months to get a new customer, moments to lose one" ceramic coffee mug
"Today, product is a commodity. High Quality Service is our differentiating feature" ceramic coffee mug

* Normal shipping and handling fees apply