Home

Help Desk Books
Call Center Management
Automation Aids
Online Support
Customer Satisfaction
Knock Your Socks Off
Help Desk Institute
Telecom Books
Communication Skills
Call Center Monitoring
Bargain Books (50% off!)

Seminars

Title Index
Subject Index
Author Index
Catalog Index

Email the Librarian
Ways to Order
Shipping Options

Seminar Venue:

ITSM Training Center
3100 West Cypress Creek Road, Suite 890
Trade Center Building (New York Life)
Ft. Lauderdale, FL  33309
Tel: (954) 491-3442


Directions:

Although the address is 100 W. Cypress Creek Rd, the location is really on the southwest corner of Cypress Creek and Andrews Ave and the entrance to the building, Trade Center South, is off of Andrews Ave/Way. Look for the 10 story dark glass building with New York Life and AT & T on top. (There is a guest parking garage on the right side of the building next to the Tri-Rail Station.)

From I-95:

Exit Cypress Creek Road (Exit #33). Head West on Cypress Creek Road to Andrews Avenue (first light west of 1-95). South (left) on Andrews Avenue. At first light, take a right onto N. Andrews Way, then an immediate left. The Trade Center South Building is on your right. Park in the Visitor Lot.

From the Florida Turnpike:

Exit Ft. Lauderdale North (Commercial Boulevard). Head East on Commercial to Andrews Avenue. North (left) to N. Andrews Way (if you get to Cypress Creek Road, you have gone too far). At light, take a left onto N. Andrews Way, then an immediate left. The Trade Center South Building is on your right. Park in the Visitor Lot. The Training Center will validate parking.

By Tri-Rail:

The Training Center is located next to the Cypress Creek Tri-Rail Station.

http://www.tri-rail.com/schedules_fares/stm_wday.htm


Nearby Accommodations:

Sheraton Suites Cypress Creek
555 NW 62nd Street
Fort Lauderdale, FL
Tel: (954) 772-5400

Doubletree Guest Suites
555 NW 62nd Street
Fort Lauderdale, FL
Tel: (954) 772-5400

Studio Plus Hotels
6001 NW 6th Way
Fort Lauderdale, FL
Tel: (954) 772-3155

Extended Stay America
5851 N Andrews Ave
Fort Lauderdale, FL
Tel: (954) 776-9447

Marriott Hotel & Resorts
6650 N Andrews Ave
Fort Lauderdale, FL
Tel: (954) 771-0440

La Quinta Inn
999 W Cypress Creek Rd
Fort Lauderdale, FL
Tel: (954) 491-7666

Fort Lauderdale Marriott North
6650 N Andrews Ave
Fort Lauderdale, FL
Tel: (954) 771-0440

Westin
400 Corporate Dr
Fort Lauderdale, FL
Tel: (954) 772-1331

Hampton Inn
720 E Cypress Creek Rd
Fort Lauderdale, FL
Tel: (954) 776-7677


The Resource Center for Customer Service Professionals
PO Box 401, Western Springs, IL  60558
Tel: (708) 246-0320   Fax: (708) 246-0251  

Copyright © 2005  Resource Center for Customer Service Professionals.  All rights reserved.
Last modified January 20, 2005